Assessment task 3: Case Study - Professional blog

Assessment task 3: Case Study

Required documents and equipment:

RGIT Commercial Kitchen with access to all the equipment and facilities defined in Appendix 1 at the back of this tool (Assessor must ensure all the equipment are available and in working order Chef Uniform (Students to organise themselves)
Chef Equipment and tool (RGIT)
Current plain English regulatory documents distributed by the local WHS government regulator.
Codes of practice and standards issued by government regulators.
WHS information and business management manuals.
Current commercial policies, procedures and template documents used for managing WHS practices.

Instructions for students:

Your assessor will observe you as you complete your case study. It is highly recommended that you attend all the sessions for this unit to ensure completion of each task. You must satisfactorily complete each assessment criteria listed to be marked satisfactory.

You are also required to:

Complete the tasks.
Organise a team meeting on WHS procedures. ➢ Answer all the questions.

Planning the assessment

Recommended date for assessment: [Trainer to provide]
Access all resources mentioned in required resources either printed copies or access via the internet
Time required for assessment: 4 hours each.
You must:
- Produce all evidence as required in the practical demonstration.
- Complete the and submit in due timelines o Submit with a completed assessment cover sheet
Your assessor will set a time to provide feedback

Evidence specifications:

At the end of the assessment, you will be required to submit the following evidence before the due date specified by the assessor:

You are required to submit following evidence at the end of tasks – Demonstration of participation in safe work practices. – Completed and signed cover sheet for assessment

Evidence submission:

Documentation can be submitted electronically or paper-based.
Your assessor will record the assessment outcome on the assessment cover sheet.

AT3-Case Study (Risk Assessment)

• In this case study (risk assessment), you are required to:

Complete a risk assessment.
Implement and monitor adherence to workplace health and safety procedures.
Coordinate consultative processes.
Coordinate WHS training and the maintenance of records.
Demonstrate management practices that must be implemented for compliance with WHS.

Task 1: Complete a risk assessment

You are required to complete a risk assessment in RGIT kitchen.
You are required to identify risks in the RGIT kitchen related to the following situations: ➢ Evacuation of staff and customers.
- Security management of cash, documents, equipment, keys or people.
- Handling chemicals and hazardous substances.
- Workplace accidents.
- Hazard identification and reporting.
You are then required to complete a risk assessment matrix based on these risks to assess the risks from most important to least important to address.
You are required to use the template given in Appendix 2
Save the template locally to your computer and complete the risk assessment template.
Place the risks you identified on the risk assessment matrix and prioritise at least three of these in order from most important to least important to address.
Save and submit your template to your assessor when completed.

Task 2: Question and Answer

Q1: What tasks do you complete when organising a risk assessment?

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________

Q2: What steps are involved in a risk assessment according to your organisation’s procedures?

______________________________________________________________________________________________

Q3: Who is involved in a risk assessment in your organisation?

______________________________________________________________________________________________

Q4: Explain any new preventative measures that you would implement for the three areas you identified in your risk assessment.

_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________

Task 3: Action Plan

You are to create threenew workplace health and safety procedures based on the risk assessment you completed in Task 1.
These need to be related to:
- evacuation of staff and customers
- security management of cash, documents, equipment, keys or people ➢ handling chemicals and hazardous substances ➢ workplace accidents.
- hazard identification and reporting.
You need to complete an action plan for the three new WHS procedures.
You need to include information about: ➢ the new procedure.
- who is responsible for implementation
- areas and team members involved
- timeframe for roll-out of new procedures
- any training to educate team members on the new procedures ➢ when the new procedures will be reviewed for effectiveness.
You are required to use the template given in Appendix 3
Save the template locally to your computer and complete the action plan for the new WHS procedures you are implementing in your workplace. • Save and submit your template to your assessor when completed.

Task 4: Communicate new procedures

You are to run a team meeting outlining the three new procedures you identified in Task 3.
You will organise a suitable time for the meeting with your assessor and your team members.
During the meeting you must include the following. ➢ Explanation of new WHS procedures.
- Any changes to WHS policies as a result of this.
- Any changes to hazard identification, risk assessment or reporting.
- Ask for input from team members about the new WHS procedures.
- Outline how the team’s ideas can be applied to the new WHS procedures.
- Outline when and how the new procedures will be rolled out to all team members.
- Explanation of how the new procedures comply with WHS legislation or hospitality industry safety codes of practice/standards.
- Explanation of where documents of the new procedures can be accessed. ➢ Explanation of any training that will be provided to team members.
You need to organise a meeting agenda and meeting invitations.
You need to use appropriate tools and documentation during the meeting, for example, a PowerPoint presentation, technological equipment (laptop, projector, etc.), handouts.
Copies of the agenda, PowerPoint presentations and handouts are to be given to the assessor prior to the meeting.
Conduct your team meeting.

Your assessor will use the provided checklist to assess your performance during the meeting.

Task 5: Question and Answer

Q1: Did your team have any concerns or issues with the new WHS procedures you are implementing? Briefly explain.

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________________

Q2: How could these issues be overcome?

______________________________________________________________________________________________

Q3: What legislation or industry standards do your new procedures comply with?

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________________________________________________________

______________________________________________________________________________________________ Q4: What issues did you identify during the consultation process and what action did you take to resolve the issues?

______________________________________________________________________________________________

Q5: Describe any feedback you’ve provided to management during or after the completion of your consultation activities in Task 4.

______________________________________________________________________________________________

______________________________________________________

Q6: Did you have to alter your plan to accommodate changing needs of the workplace or employees? If so, describe how.

______________________________________________________________________________

______________________________________________________________________________ ______________________________________________________________________________ ________________________________________

Q7: Were the consultative processes effective in identifying issues and communicating with staff? What improvements would you make for the future?

______________________________________________________________________________

______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ________________________________________

Task 6: Monitor WHS procedures

Implement the three WHS procedures that you identified in Task 3.
Monitor work operations and the use of the three new procedures in your area of responsibility over a one-week period.
Report on issues of non-compliance with the new WHS procedures and work health and safety legislation, procedures and safe work practices.
Document any action you intend to take as a result of your observations (hazards identified through staff processes, who you will notify or consult with, training needs identified, reports to be completed, etc.)
Briefly comment on the effectiveness of existing procedures in maintaining the health, safety and security of personnel and any recommendations for change.
You are required to use the template given in Appendix 4
Save the template locally to your computer and complete the table monitoring the effectiveness of your newly implemented changes. • Save and submit your template to your assessor when completed.

Task 7: Question and Answer

Q1: What action do you need to take as a result of your monitoring?

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________________________________________________________

Q2: How will you implement these actions? Include information about timelines.

______________________________________________________________________________________________

Q3: Is there another area of WHS that you are concerned about after completing your monitoring activities? Explain. How will you respond to this?

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________________________________________________________

Q4: How do you monitor the day-to-day effectiveness of WHS practices in maintaining the health, safety and security of personnel?

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________

Task 8: Training Evaluation

Select an area in relation to work health and safety.
Observe, monitor and analyse an employee’s proficiency in completing the required tasks over a week.
Document your observations in a training needs analysis and make recommendations for further training required.
Organise and implement the appropriate training.
You are required to use the template given in Appendix 5
Save the template locally to your computer and complete the information regarding the training needs of the employee you have monitored.
Save and submit your template to your assessor when completed.

Task 9: Question and Answer

Q1: Research two possible providers for the training needs you identify. Include information on training costs and arrangements.

_________________________________________________________________________________
_________________________________________________________________________________

Q2: How long does it take to arrange and complete the training from the time the training need was identified?

______________________________________________________________________________________________

Q3: Has training improved the employee’s work practices? If so, explain what you have observed. If not, describe what action you plan to take.

______________________________________________________________________________________________

Task 10: Compliance

Source and collect the following completed documentation in your workplace. If you are unable to source them in your workplace, complete research online and locate them.
1. WHS consultation form
2. Hazard identification form
3. WHS incident/accident notification form
4. Risk control forms
5. Training action plans
Your assessor will ask you about the purpose that each one is used for.
Present these to your assessor during a meeting or save and submit them to your assessor.

Task 11: Question and Answer

Q1: Explain the conventions you should follow to complete these forms.

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________________________________________________________

Q2: Which WHS legislation or codes of practice did you need to refer to or comply with when implementing and monitoring the WHS procedure in Tasks 3,4 and 6? Explain.

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________

Q3: What data can you collect in your workplace to see the effectiveness of WHS procedures?

______________________________________________________________________________________________

Q4: How often should WHS documents be referred to, to check the effectiveness of WHS procedures?

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________________________________________________________

______________________________________________

Q5: You notice that some team members are not stacking the shelves correctly and according to work safety procedures in the storeroom. You have just seen some heavy items stored on top. What is your response? When would you deal with this issue?

______________________________________________________________________________________________

Q6: You are looking through the WHS incident reports and notice that many of the forms are difficult to read due to the illegibility of the handwriting. It is really important for anyone to be able to read these documents in order to analyse the information in them. How and when would you deal with this issue?

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________

Q7: What action can you take to minimise the use of printed materials and reduce waste when organising WHS documentation?

______________________________________________________________________________________________

______________________________________________________________________________________________ ______________________________________________

Q8: Explain the scheduled hazard identification activities that are required to be completed in your workplace according to workplace legislation.

______________________________________________________________________________________________

Q9: WHS legislation specifies that hazard identification should occur in which situations? List four.

_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________
_________________________________________________________________________________

Page: 68 of 79

Appendix1- Assessment resource in RGIT Kitchen

RGIT will conduct practical assessment for this unit in its Commercial Kitchen Located either at

Level 1, 28-32 Elizabeth Street Melbourne VIC 3000 or Level 3, 162 Macquarie Street Hobart, TAS 7000, Australia with serving internal staff and students as customers and during assessment student will have access to following resources in the Kitchen:

Assessment must ensure access to:

computers, software programs, printers and communication technology used to administer the implementation and monitoring of a WHS system
relevant state or territory WHS legislation
current plain English regulatory documents distributed by the local WHS government regulator
codes of practice and standards issued by government regulators or industry groups
WHS information and business management manuals issued by industry associations or commercial publishers
current commercial WHS policies and procedures
operational team for which the individual coordinates WHS management practices; this can be:
teams in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.

Page: 69 of 79

Appendix 2- Risk Assessment Template

Potential hazard	Who is at risk?	Existing control measures	Preventative measures	Responsibilities

Risk matrix

	Very high severity 4
High severity 3
Medium severity 2
Low severity 1
	Low likelihood 1	Medium likelihood 2	High likelihood 3	Very high likelihood 4
			LIKELIHOOD

Risk rating template

Risk	Risk assessment equation	Risk rating
1.
2.
3.
4.
5.
6.
7.
8.

Appendix 3- Action Plan Template

Date of plan:	Name of person completing plan:
New WHS procedure	Who is responsible for implementation? Include anyone who will need to assist and their job role.	Areas and team members involved	Timeframe for rollout When will new procedures need to be fully rolled out?	Training Provide a description and timeline for WHS training.	Review When will the new procedure be reviewed for effectiveness?
1.
2.
Date of plan:		Name of person completing plan:
New WHS procedure	Who is responsible for implementation? Include anyone who will need to assist and their job role.	Areas and team members involved	Timeframe for rollout When will new procedures need to be fully rolled out?	Training Provide a description and timeline for WHS training.	Review When will the new procedure be reviewed for effectiveness?
3.

Appendix 4- Monitoring WHS Template

Date	Issue identified	Intended action	Effectiveness? How do the existing procedures maintain the health, safety and security of team members?	Recommendations Are there any recommendations for change?
				•



Date	Issue identified	Intended action	Effectiveness? How do the existing procedures maintain the health, safety and security of team members?	Recommendations Are there any recommendations for change?

Appendix 5- Training need analysis Template

Employee: ___________________________________

Job role: ____________________________________

Task breakdown or skills/knowledge required to perform task	Employee skills/knowledge displayed	Competency demonstrated in this task? (Yes/No)	Further training required? Yes/No (Include details)





Task breakdown or skills/knowledge required to perform task	Employee skills/knowledge displayed	Competency demonstrated in this task? (Yes/No)	Further training required? Yes/No (Include details)

Page: 79 of 79

The post Assessment task 3: Case Study appeared first on My Assignment Online.

Task 1: Complete a risk assessment

Appendix 2- Risk Assessment Template

Appendix 3- Action Plan Template

Appendix 4- Monitoring WHS Template

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