CUSTOMER EXPERIENCE AND STRATEGY DESIGN
Subject:
CUSTOMER EXPERIENCE
Order Topic:
CUSTOMER EXPERIENCE AND STRATEGY DESIGN
Instructions:
Setting your customer experience objective This course is applied, so we ask you to bring a customer experience problem as an objective to explore solutions. Identify a CX objective to focus on within this product or service. It might be for work or personal interest (e.g., to increase the Net Promoter Score of customers who contact my business to change their mobile phone plan ). Milestones You will complete five learning milestones throughout the course – one milestone per module. Each milestone will play an important role in completing your final project.
Sources: 4
Style: –
Standard: Graduate
Language: English (U.S.)
Pages: 7
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