opinion on how to effectively use social media

Discuss with your classmates your opinion on how to effectively use social media, while in the midst of a crisis. Identify and explain a scenario where a company used social media effectively. Identify and explain a scenario where a company used social media ineffectively. When writing your discussion, sure to include examples from the assigned readings/videos (In addition, you may also include personal experiences). Your post MUST be at least one-paragraph
First article read pages 32-35

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