Name: Gorjan Boshkovski
Course: Qualitative Research
Lecturer: Ivan Dodevski Dodovski PhD
Date: 19.04.2020
Title: The nNon-verbal communication of the Managers managers within the decision-making process
Introduction
Nonverbal communication is an effective way for people to communicate. The degree to which non-verbal communication influences the decision-making process is fascinating. Communication is a knowledge exchange from person to person. Many do not understand that much of the correspondence is non-verbal rather than oral and written. Non-verbal communication involves facial expression, eye touch, speech toning, body orientation and gesture, and group alignment. The way one dresses clothing and the quiet which we maintain can be considered. Words convey thoughts, but nonverbal activity transmits feelings and perceptions.
The verbal communication of the leaders in the time of negotiations is not always correlated with the non-verbal ones. When doing business, the individuals send other signals of the language of the body notes. The most important thing is not what you did, as stated by (Navarro, 2013), but what you looked like (Navarro, 2013). These actions and communication are often called non-verbal or body language, . the method of communication spoken by the word” aloud, “but it is done by facial expressions and gestures, touch, physical movement (kinetics), postures, body decoration, voice, intonation and strength, even sounds of voice, tattoos it is not true. (Navarro, 2013). Stresses that video-motion-based social credibility greatly exceeds the vocabulary or even presence that clothes have. The translated message enriches the expression and gives a strong focus for the preservation of words
Purpose of the research
To describe the situation according to the behavior of the leaders during the deal-making process, which parts of the body talk about the belief or the lies the leaders are verbally expressing during the negotiation time and why it is so. For nonverbal communications, the expression is often responsible for much of the meaning. Missing the eye is often viewed as disinterest or even contempt. Face contact changing or diming often leads to irritation or even dishonesty. Intense looking can be an overwhelming activity. Warm eye contact may also indicate honesty or authenticity. Facial gestures and eye contact may also influence a vital negotiation capacity to communicate.
Negotiators do not have much time to distinguish implicit meaning. They have to understand signs from their colleagues very quickly, while at the same time they have to be imaginative, persuasive, etc. Negotiators must also be aware of specific behavior patterns and not try to read any signal in vain.
Research question(s):
1. Are managers liers!?
2. Why managers lie?
3. What are the most common lies, in which situation and why?
4. How do they behave when they lie!?
Managers usually lie in the time of negotiation to get what they want, their body language is always somehow telling the truth. In a conversation, the body language and non-verbal gestures have a stronger influence than that of the words you say according to psychology and a new report by linguistic experts (Haward and Billings 2004). Managers use gestures to get the edge in deals with excellent nonverbal and corporal language ideas to increase the progress rate and keep ahead of the competition.
Research methods
The purpose of this article is to evaluate the current nonverbal communication situation. The Skopje area has been chosen as a sample because of its more potential. Two 5-star hotels will be included in the research.
Observation of the communication method and effect on the decision-making process in the management at Skopje City Centre.100 people will be interviewed and seek their view on why managers lie and how they normally behave when they lie.
Experiments of behavioral lie detection may show that observers can identify lies in a Communicator with beyond opportunity precision and if observers pay attention to such vocal and corporal motion signals, the precision of detection can be improved (Malcolm, 2002). The accuracy of the observer in detecting deception attempts is usually better than chance, but not very high.
A statistical analysis of how nonverbal communication has influenced negotiations in the form of dashboards would prove to be useful using the past evidence. This approach would involve gathering, evaluating, describing, communicating and modeling data to extract the most common lies among managers. A data set or sample of data is analyzed. After extensive study into nonverbal contact relations practices of various organizations around the world. This can be done.
Techniques in the research
Cultural studies tended to use approaches and procedures from existing fields, without the subscriber having any academic qualifications by themselves. Throughout the development of the research, there would be occasions when it is necessary to make room for otherwise silent or internalized voice, expressing the accounts of their perceptions in their terms. This lead to a stronger awareness of the need for research approaches to be applied more and for the establishment of ties between the Managers in Skopje City Centre and the employees on a nonverbal communication process in arriving at a particular decision or the manager’s negotiations skills using nonverbal communication lie when bargaining, instead of attempting to assume a position of false separation from a particular intention, as in the natural science model.
Works cited
Giles, Howard, and Andrew C. Billings. “Assessing language attitudes: Speaker evaluation studies.” The handbook of applied linguistics 187 (2004).
Gladwell, Malcolm. “The naked face.” The New Yorker 5 (2002): 38-49.
Navarro, J. “Kūno kalba (Body language).” Vilnius: Alma litera (2013).
Sharan B. Merriam. “Qualitative Research.” Jossey-bass (2009).
My comment:
I assume that the topic of your research is non-verbal communication of managers during negotiations. Still, what you wrote here does not seem to present a clear problem statement. You need to revise this following the model mentioned in the instructions (also, see samples in the textbook). There is a lack of focus; you need to reflect the focus both in the title (which seems too general) and in the description. Your research questions are too general, as well.
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