Maintenance Resource Management (MRM) is an extremely important part of the culture within the aviation industry. For this activity you will write a short paper defining MRM and the role it plays within international collaborations. Review the MRM resource document in your Module 1 readings. Further your understanding by researching the role of MRM in international collaborations via the Hunt Library or the Internet.
In your paper, address the following items:
§ In your own words, define Maintenance Resource Management.
§ Explain the benefits of a MRM program in aviation and its impact on “safety culture”.
§ Research the role of MRM within international collaborations within the aviation industry and summarize these findings in your paper.
Paper Guidelines
§ Your paper must be written in current APA style.
§ Your paper must be a minimum of 1 page in length. Do not exceed 2 pages.
§ Paper structure:
§ Title page.
§ Body: 1-2 pages and contain one parenthetical citation for each source listed on the reference page.
§ Reference page: must contain a minimum of two sources.
Submission is via file upload (acceptable file types: .doc and .docx) through Turnitin. Save your file using the following naming convention: LastName_FirstName_1_8_shortpaper (Example: Doe_Jane_1_8_shortpaper). Do not use special characters or punctuation. View the evaluation rubric to identify qualities of an effective paper and to ensure your paper meets or exceeds grading requirements.
References
Readings
Read the following textbook chapters from Managing Diversity: Toward a Global Inclusive Workplace (Barak, 2014). As you read, think about the roles of cultural diversity in an aviation workplace and how diversification affects company performance.
§ Chapter 1 – Introduction and Conceptual Framework: This chapter discusses diversity in global business, and managing and engaging the company’s heterogeneous workforce to give it a competitive edge. It is separate from civil rights legislation and affirmative action policy initiatives.
§ Chapter 4 – Global Demographic Trends: Impact on Workforce Diversity: This chapter provides an overview of global demographic trends that contribute to increase workforce diversity throughout the world.
§ Chapter 5 – Socioeconomic Transitions: The New Realities of the Global Workforce: This chapter examines the economic and social forces that create a more diverse workforce worldwide.
Resources
Read the following resources to increase your understanding of cultural diversity within the aviation industry.
From the Federal Aviation Administration:
§ Aircraft: Aviation Maintenance Technician Handbook General (Links to an external site.)Links to an external site.– Addendum: Chapter 14, Human Factors
From the Web:
§ PwC Global Airline CEO Survey 2014 Strategic sights set on transformation and innovation (Links to an external site.)Links to an external site.: The focus of this survey is the economic, technological, and demographic trends that are transforming the airline sector worldwide.
§ Report of the Economic Strategies Committee Singapore (Links to an external site.)Links to an external site. (PDF): This report focuses on making skills, innovation, and productivity the basis for sustaining Singapore’s economic growth. Note: This is a large file. Please be patient while it loads, or download first then open.
From the Hunt Library:
§ Maintenance Resource Management, Chapter 16 by Michelle Robertson (Links to an external site.)Links to an external site. (PDF): Aviation maintenance operations are most successful when crews function as integrated, communicating teams, rather than as a collection of individuals engaged in independent actions.
Review the following textbook (Barak, 2014) chapter presentations related to Module 1 learning objectives:
§ Chapter 1 Introduction and Conceptual Framework (PDF)
§ Chapter 4 Global Demographic Trends: Impact on Workforce Diversity (PDF)
§ Chapter 5 Socioeconomic Transitions:The New Realities of the Global Workforce (PDF)
View the videos below related to Module 1 learning objectives. These videos supplement the Module readings.
§ Seth Mattison: Expert on Workforce Trends and Generational Dynamics, Keynote Speaker (07:46) (Links to an external site.)Links to an external site.
§ Seth Mattison on Workforce Generational Gap (05:27) (Links to an external site.)Links to an external site.
§ Importance of a Skilled Workforce – British Airways Maintenance Cardif (03:10) (Links to an external site.)Links to an external site.