You are required to request a copy of the recorded Minutes for the Emergency Meeting in Activity 1 from the minute-taker. Check the transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with the organisations Meeting Policy & Procedures.
Distribute meeting minutes via email
Once satisfied, you must sign the meeting minutes to confirm they are a true and accurate record of the meeting and distribute minutes via email to meeting participants.
Write an Email
Your assessor will provide you with an email address, so you can submit this assessment activity via email to your assessor.
In this email, you must include the following:
- Address email to meeting attendees
- Find attached meeting minutes for your reference
- Attach signed meeting minutes
You must email your assessor, to the email address your assessor nominates and print a copy of the email and attachment to also submit in hard copy.
Activity 3
Complete the following Questions
Question 1
Where will you store the meeting minutes following distribution to meeting attendees
| Outcome for Question 1: □ Satisfactory OR □ Not yet satisfactory |
Question 2
Following the Meeting, the General Manager has requested an update on the outcome of the meeting. Outline below the resolution of the meeting for the General Manager.
| Outcome for Question 2: □ Satisfactory OR □ Not yet satisfactory |
Activity 4
| Background information It is now Monday Morning, following the Saturday night with three (3) bookings. You have been asked by the General Manager to hold a quick informal meeting (no minutes required) to establish the outcomes (success/ lessons learnt) from Saturday night. All mobile truck operators are currently in the office and available for a quick chat. |
Conduct aFollow-up Meeting(roleplay)
For this task, you are required to conduct an informal follow-up meeting with Mobile Food Truck Operators to discuss the outcome/s from the event on Saturday night.
During the meeting you must:
- Request for information and feedback from the event from Saturday night
- Use active listening techniques to establish outcomes
Your assessor will play the role of the Mobile Food Truck Operator #1, and ask other students (not being assessed during the simulated meeting) to play the role of Mobile Food Truck Operator #2 and Mobile Food Truck Operator #3.
Your assessor will provide a general script for each individual participating in the roleplay.
Roleplay Cast:
As a minimum the following individuals will be at the meeting;
- Mobile Food Truck Operator #1 (Assessor)
- Mobile Food Truck Operator #2 (Classmates)
- Mobile Food Truck Operator #3 (Classmates)
General instructions for all role players include:
- Participate in/ acknowledge information provided
Follow-up Meeting
Roleplay Observation Checklist
| Date of meeting: | ||||
| Name of student being assessed (Chair): | ||||
| Location of meeting: | ||||
| Name of other student, present at the meeting: | Mobile truck operator #2: | |||
| Mobile truck operator #3: | ||||
| Assessor are to write “S” or “NYS” for each line item (row). If the student gets the item correct on the first attempt, the second and third attempt columns do not have to be completed. If a student gets the item correct on the second attempt, there will be a “NYS” on the first attempt, a “S” on the second attempt and the third attempt will be left blank. Students are allowed a total of three attempts. Note that to obtain a satisfactory outcome for this assessment activity, students must achieve a satisfactory outcome for every line item and each sub point. | ||||
| Date: | ||||
| Did the Student: | Attempt 1 | Attempt 2 | Attempt 3 | |
| 1) | Request for information and feedback from the event from Saturday night | |||
| 2) | Use active listening techniques to establish outcomes | |||
| Outcome for Task: □ Satisfactory OR □ Not yet satisfactory | ||||
| Assessors Comments (Assessors must insert a comment to explain any instance where a student does not achieve a satisfactory outcome for a specific item). | ||||
| Assessors Signature: | Date: |
****END OF ASSESSMENT TASK 3****
| What do I need to hand in for this task? | Have I completed this? |
| Activity 2: Email to meeting participants | |
| Activity 3: Completed two (2) questions answered correctly | |
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