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BSBADM502 Manage Meetings

For further information regarding assessment criteria including-

  • Application of unit
  • Elements and performance criteria
  • Assessment requirements
  • Modification History
  • Performance Evidence
  • Knowledge Evidence
  • Assessment Conditions.

Please refer to: https://training.gov.au/Training/Details/BSBADM502

Understanding Assessment Terminolgy

Describe: Give a detailed account by recounting, characterising, outline and relating, in sequence, an event, situation, theory or point.

Explain/ Discuss: Clarify or elaborate on the facts. Focus on reasons how and why things happen or a why a particular point is important in the relevant context.

List: Using dot points, list a series of points, steps or stages that relate to the question.

Outline: Leaving out minor details, give an account of thing or a process outlining the main points of a topic.

Review: Provide a summary while analysing and commenting on the evidence, argument or other relevant points.

Summarise: Identify and interpret the most relevant features of a theory, discuss issue or detail, leaving out the finer details.

Develop: Involves the creation of the materials/activities/procedures to achieve the outcome. This is about designing and creating,

Implement: After materials/activities/procedures are developed, test all materials/procedures to determine if they are functional and appropriate for the intended audience.

Evaluate: ensures that the materials/activities/procedures achieve their desired goals and involves a detailed review including any recommendations for change and reasons.

Plagiarism

While cooperative effort and the sharing of information are encouraged, you must ensure your assignments and assessments are representative of your own effort, knowledge, and skills. You must not take the work of others and present it as your own. Plagiarism may result in the assignment/assessment being deemed to be “not yet competent” by the Trainer / Assessor.

Students accused more than once of academic misconduct, including plagiarism, may be dismissed or cancelled from their course at the discretion of the Clinton Institute Director of Studies.

Plagiarism can take several forms:

  • Quoting from a book or an article without acknowledging the source.
  • Handing in someone else’s work as your own.
  • Stealing and passing off another person’s words or ideas and claiming them as your own.
  • Giving incorrect information about the source of a quotation or idea.
  • Downloading information from the internet without acknowledging the source.
  • Copying a section of a book or article and submitting it as one’s own work.
  • Presenting as a new and original idea or produce something which was derived from an existing source.

Referencing Materials

If you are unfamiliar with how to reference, we recommend that you review http://www.citethisforme.com/harvard-referencing. Two types of citations are included:

  • In-text citations are used when directly quoting or paraphrasing a source. They are located in the body of the work and contain a fragment of the full citation. Depending on the source type, some Harvard Reference in-text citations may look something like this:
    • “After that I lived like a young rajah in all the capitals of Europe…” (Fitzgerald, 2004).
  • Reference lists are located at the end of the work and display full citations for sources used in the assignment. Here is an example of a full citation for a book found in a Harvard Reference list:
    • Fitzgerald, F. (2004). The great Gatsby. New York: Scribner.*
  • It is preferred that students utilises Harvard Style referencing. Generally, Harvard Reference List citations follow this format:
    • Books: Last name, First Initial. (Year published). Title. City: Publisher, Page(s).
    • Journals/publication: Last name, First initial. (Year published). Article title. Journal, Volume (Issue), Page(s).
    • Websites: Website name, (Year published). Page title. [Online] Available at: URL [Accessed Day Mo. Year].

Understanding your results

The great thing with competency-based training is that you either deemed ‘competent’ (you can demonstrate the required skills and knowledge) or ‘not yet competent’ (at this time you haven’t been able to demonstrate required skills or knowledge). The key word is “YET”.

Your Trainer / Assessor will provide you with feedback on your assessments so that you know what you have done well in your assessment and what you need to improve upon or fix. An “NYC” result does not mean that you have failed and that is it – you have the opportunity to try again. It could be that one question in your assessment was deemed not yet satisfactory and this is the only question that will require review.

Assessment outcomes

Each assessment task will be given an outcome of either Satisfactory (S) or Not Yet Satisfactory (NYS). You must complete all tasks satisfactorily to achieve an overall outcome of Competent (C) for a unit. If one or more of tasks are assessed as not yet satisfactory, you will be given an overall outcome for the unit of Not Yet Competent (NYC).

You will be allowed up to two (2) reassessments attempts to complete the task and achieve a satisfactory outcome. You will be given a timeframe for resubmission and advised what you must include in the resubmission.

There is an Assessment Task # – Outcome Record at the end of each discreet assessment activity. Assessors will fill this out for each assessment activity. The summary of the outcomes will be transferred to the Overall Unit – Record of Assessment Outcomes located on the last page of this Student Assessment Booklet.

Results legend

CCompetentYou have successfully completed unit and met the minimum competency criteria and demonstrated the required skills and knowledge.
NYCNot Yet CompetentYou have not met minimum competency criteria for the unit. Certain section/s require review due to not meeting the requirements and, therefore, your work is deemed not yet competent.
Note: If you have had an initial assessment, a first reassessment and then a final reassessment, you will no longer have an opportunity to resubmit. You will receive a “NYC” and have to re-enrol in the unit.
SSatisfactoryIndividual assessment/question is satisfactory.
NYSNot SatisfactoryIndividual assessment/question is not a satisfactory result for a specific assessment activity.

Assessment attempts and resubmissions

You will have up to three (3) attempts to achieve a satisfactory outcome for each assessment. If after three (3) attempts you cannot achieve a satisfactory result for any assessment activity, the overall outcome with be Not Yet Competent (NYC) for the unit.

Resubmission

You will be given the opportunity to resubmit a Not Yet Satisfactory (NYS) assessment task up to two (2) times. Following the assessment outcome, you will be given appropriate feedback on previous attempt. This will enable you to have a total of three (3) attempts.

Timeframe

You will be provided with an appropriate timeframe by your trainer to resubmit your work. For example, you may be given 14 days to resubmit incorrect responses to written tasks or projects. Should you be required to complete a roleplay or presentation, your assessor will make an appointment time, which suits both of you.

Records

The Assessment Task # – Outcome Record at the end of each assessment activity, includes a space to record the details of any reattempts and resubmissions. Assessors must ensure that this is comprehensively detailed so that anybody reviewing the assessment record can tell exactly what occurred, when it occurred, how it occurred, who was involved and where any further evidence is located. Assessors must also make reference to ensuring that any reattempt or resubmission has been assessed in accordance with the model responses and performance descriptors included in the Assessor’s Marking Guide.

Assessment task cover sheet

  • At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task. Make sure you sign the student declaration.
  • Your assessor will give you feedback about how well you went in each task. This will be written on the Assessment Task Cover Sheet.

Assessment appeals

You have the right to appeal an assessment decision. To make an appeal about an assessment decision, you must follow the process outlined in the Student Handbook.

Note that the Overall Unit – Record of Assessment Outcomes located on the last page of this document, contains a section which says “Does the student wish to appeal the result?YESNO

Assessors must ensure that students tick one of these boxes.

Assessment Overview

  1. This Student Assessment Booklet includes all your tasks for assessment of BSBADM502 Manage Meetings

About your assessments

  1. There are three (3) assessment tasks for this unit. You must satisfactorily complete all tasks to achieve competency for this unit.
Assessment TaskAbout this task
Assessment Task 1: Written QuestionsYou must correctly answer all nine (9) questions to show you understand the knowledge of this unit.
Evidence Required All completed questions
Assessment Task 2: Case StudyA scenario has been provided about a specific situation. You are required to complete a series of questions and/or tasks to demonstrate your knowledge of the unit. We recommend reviewing: Understanding assessment terminology to support the completion of your assessment
Evidence Required Completed Questions (eight (8) questions) Meeting Plan Meeting Set-up Preparation Action Plan Meeting Agenda Email to Invitees
Assessment Task 3: Case Study & RoleplaysThis activity requires you to chair a meetings and conduct a series of associated activities/ roleplays. You will be required to complete all activities to demonstrate your knowledge of the unit.
Evidence Required Email to meeting participants (signed minutes attached) Completed Questions (two (2) questions)

How to submit your assessments

  • When you have completed each assessment task you will need to submit it to your assessor.
  • Instructions about submitting your work can be found at the beginning of each assessment task.
  • Make sure you photocopy your written activities before you submit them. Your assessor will put the documents you submit into your student file. These will not be returned to you.
Assessment Plan
  1. The following outlines the requirements of your final assessment for this unit. You are required to satisfactorily complete all tasks to demonstrate competency for this unit.
  2. Your Trainer / Assessor will provide you with the due dates for each assessment task. Write them in the table below.
Assessment RequirementsDue date

Written Questions

Case Study

Case Study & Roleplays




Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start each assessment task.
Have you read and understood what is required of you in terms of assessment? Yes No
Do you agree that the assessment process is clear? Yes No
Do you understand your rights to appeal then decisions made in an assessment?

Do you have any special needs or considerations to be made for this assessment?  No  Yes
If yes, what are they?

 Yes




 No



 No







Student Name:

Student Signature: Date:

Assessor Name:

Assessor Signature: Date:

Assessor Note: If the student ticks ‘NO’ for any item except the reasonable adjustment, the assessor must not commence the assessment activity until the matter has been resolved and records of the resolution have been entered into the Student Management System (SMS).

If a student identifies any specific needs or considerations, assessors must provide a detailed record of how the situation was managed in the assessment outcome record for this assessment.

Assessment Task Cover Sheet – Assessment Task 1

Student: Please fill out this cover sheet clearly and accurately. Make sure you keep a copy of your work.

Student Name
Student ID
Course / QualificationSIT50416 Diploma of Hospitality Management / BSB50215 Diploma of Business
Date of submission
Unit(s)BSBADM502 Manage Meetings

Student declaration

I <Insert your name> declare that these tasks are my own work.

□ None of this work has been completed by any other person.

□ I have not cheated or plagiarised the work or colluded with any other student/s.

□ I have correctly referenced all resources and reference texts throughout these assessment tasks.

□ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student Signature:

ASSESSOR FEEDBACK

Assessors: Please provide a copy of this cover sheet to the student with assessment results and feedback. The original copy must be supplied to the office and kept on the student’s file with the evidence.

Assessor Signature: ………………………………………………………………………………………Date: ………………./…………………/…………….

Assessor Name:

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Assessment Task 1: Written Questions

Task summary:

  1. You are required to answer all nine (9) questions correctly in this task.
  2. You will have sixty (60) minutes to complete this assessment

Resources and equipment required to complete this task

  • Student Leaner Guide for this Unit
  • Computer
  • Access to the Internet

Note: Clinton Institute provides students with access to a computer and internet

When and where do I complete this task?

This task is to be completed in the classroom. Your assessor will advise on the date and time of the assessment.

What do I need to submit and Do?

What do you need to do?What evidence is required?
Answer all nine (9) questions.You will need to submit your answers to all nine (9) questions.

Decision Making Rules

Assessors will compare student responses/performance with the model responses and performance descriptors contained in the Assessors Marking Guide. Your responses do not have to be verbatim (unless otherwise specified), but must convey the same meaning as each component listed. Similarly, you do not have to perform exactly as described in the marking guide (unless otherwise specified), but you must address each performance component listed.

You must achieve a satisfactory result for every question to achieve a satisfactory result for this assessment task.

What happens if I get something wrong?

If your assessor sees that you have not completed all parts of this task satisfactorily, the details of resubmission will be advised by your Assessor in writing and discussed with you directly.

Instructions

  • This is an open book assessment – you can use your learning materials as reference.
  • You need to answer all nine (9) questions correctly
  • You must answer the questions by writing in the space provided.
  • If you need more space, you can use extra paper. Make sure you write on each extra piece of paper your name and the question number/s you are answering.

Assessor will tick either □ Satisfactory OR □ Not yet satisfactory for each question and sub-questions.

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