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1. Welcome to the Module

First, I would like to take the opportunity to welcome you to Career and Professional Practice (CPP). The module is designed to develop your career management and professional development skills which will enable you to hit the ground running in the employability stakes once you complete your studies at Greenwich and enjoy a successful start to your career and working life.

The main aim of CPP is to enhance your immediate and your sustainable employability. The module aims to develop your understanding and apply theoretical approaches to employability and career management. It specifically focuses on five main areas: personal profiling, relationship management, professionalism, global awareness and commercial awareness.

During the module you will experience a range of teaching and learner-centred activities such as face to-face lectures and workshops. These are facilitated by the module tutor, module team and external speakers, including group-based and self-managed online tutorial activities. Other activities include use of self-assessment tools, assessment centre simulations, tutor and peer feedback and portfolio building. The module will incorporate extended workshop activities that will facilitate action-learning as well as enhance students’ relationship management, reflection and evaluation skills.

In its narrow sense, career management is about being employable: this means ‘work-readiness’ and the capacity to be an efficient and responsible employee. In its broader sense, it means the development of skills to manage one’s own career throughout one’s lifetime and to think critically about working life and employing organisations. The module will span both the narrow and broader senses of career management.

CPP builds upon Professional Practice Professional Practice 1 & 2 and is also the vehicle through which the personal tutoring system operates, providing you pastoral care and academic support throughout your final year.

On behalf of the team of lecturers and tutors I wish you an enjoyable and interesting time on the module. Your success depends upon your willingness:

• To engage with the opportunities provided, such as guest lectures and workshops, and
• Through the tutorial activities, to reflect on your own development and future career.

‘Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do’.

Pele.

Success is therefore very much in your own hands.

Dr Emma Mullen

e.mullen@greenwich.ac.uk

2. Key Contacts

The list below summarises the contact details of key individuals relevant to this module.

	Room	Email address	Phone number
Head of Academic Mr. Adrian Yao	1st Floor Main Building	adrianyaoyt@segi.edu.my	03 – 2070 2078
Course Tutors:
Ms Noor Fadillah	1st Floor Main Building	fadillahjaafar@segi.edu.my	03 – 2070 2078
Programme Coordinator: Kenny Yeo Boon Guan	1st Floor Main Building	Kennyyeobg@segi.edu.my	03-20702078 ext 119

3. Key Module Specification Details

Universities increasingly recognise the need to prepare students not only with academic skills, but also with the broader range of skills and competences needed for a successful transition to the graduate labour market, self-employment or postgraduate study. The main aim of CPP is to enhance students’ immediate and sustainable employability. It also aims to develop understanding and apply theoretical approaches to employability and career management. The module will develop a range of relevant personal skills and attributes that will enable students to gain entry into respective professional and managerial labour market within a local and/or global context. It also seeks to increase a sense of professionalism among students by enhancing their relationship management skills, commitment to continuing professional development and reflective practice.

This module will help you to take responsibility for managing your own career, and to approach your education and current and future employment in the spirit of lifelong learning and continuing professional development. The module aims to guide you towards becoming a more self-aware individual, who understands both the requirements of employing organisations and your own preferences with regard to your future work and wellbeing.

Department: HROB

Number of Credits: 15

Term of delivery: Term 1

Site of delivery: Greenwich Maritime site

3.1. Aims:

The main aim of Career Professional Practice is to enhance students’ immediate and sustainable employability by:

• Developing an understanding and apply theoretical approaches to employability and career management
• Developing a range of relevant personal skills and attributes that will enable students to gain entry into respective professional and managerial labour markets within a local and/or global context

• Increasing a sense of professionalism among students by enhancing their relationship management skills, commitment to continuing professional development and reflective practice.

3.2. Learning Outcomes:

On successful completion of this module students will be able to:

• Critically assess a range of profiling techniques to increase self-awareness as well as create a unique, value-added personal brand statement and market this to potential employees in the graduate marketplace
• Develop relational management approaches including the cultivation and maintenance of formal and informal relationships within and outside the university
• Appreciate professional and ethical practice including continuous professional development and reflective practice in the field of HRM and Business Management
• Research and report trends in graduate employment and in selected industries both locally and globally as well as evaluate theoretical perspectives of career management
• Apply recruitment and selection processes most commonly used by employers, relative to current and future labour market conditions, as well as employ and assess job search techniques including CV formulation and application letters.

3.3. Learning and teaching activities

The module combines a range of teaching and learner-centred activities such as face-to-face lectures and workshops, facilitated by the module tutor, module team and external speakers, including group based and self-managed online tutorial activities. Other activities include the use of a range of personal profiling techniques, self-assessment tools, assessment centre simulations, tutor and peer feedback and portfolio-building. The module will incorporate extended workshop activities that will facilitate action-learning as well as enhance students’ relationship management, reflection and evaluation skills.

3.4. Additional Requirements

The various activities that you will be expected to undertake as part of this module can also in many cases be presented as evidence in your employability passport (see separate Moodle site). The module also represents a unit within the Chartered Institute of Personnel Development’s (CIPD) Intermediate Level Qualification.

Students are expected to provide a CV and a job description of their most recent job.

3.5. Expected study time

Activity	Hours	Overall percentage of total
Scheduled teaching	24	40%
Guided Independent Study	126	60%
Placement / Year Abroad	0	%
Total	150	100%

3.6. External Examining of Your Module and Programmes of Study

External examining at the University of Greenwich provides one of the principal means whereby the University verifies, maintains, and enhances the academic standards of the modules and the programme on which you are studying. They also help the University to ensure that your assessment processes are sound, fairly operated and in line with the policies and regulations of the University of Greenwich.

External examiners – academic staff from other Higher Education Institutions or from the professions – are appointed as reviewers of your modules and your programme of study for a period of 4 years. They provide the University with a number of important services. For example external examiners will

• Review and comment on the standard of key elements of assessment that you have been set.
• Review samples of student work and confirm whether the standard is at the level expected for the award you are studying and whether it is comparable with other Institutions that they know.
• Provide the University with an independent view of how well we conduct our processes for marking and internal moderation of assessments.
• Attend Progress and Awards Boards (PABs) and contribute to deliberations for conferring your degree classifications and awards, assisting the University in treating all students fairly and consistently with regard to our regulations. External examiners will endorse the outcomes of PABs based on their scrutiny of the assessments and the deliberations of the PAB. No degree award can be made without the assent of an external examiner.
• Report formally their findings to the University at the end of each year and identify our good practice as well as making recommendations for improvements in the future.

External Examiner reports for your programme of study, or questions about the reports, can be retrieved by you contacting your local Academic Quality Unit Quality Manager, who is: Nikki Makinwa, I.Makinwa@greenwich.ac.uk

Is there anything an external examiner won’t be asked to do?

External examiners will not mark your work personally and nor will they comment upon individual student performance or individual works in their reports or engage in correspondence with individuals in respect of grades, marking, feedback, degree class and other personal academic matters. For these you will need to speak to your tutors and programme leader.

The external examiner for your module of study is:

Name: Dr Fahri Karakas

University/College: University of East Anglia

4. Enquiry Based Learning and Research Led Teaching

Enquiry-Based Learning (EBL)

Defined as ‘an approach based on self-directed enquiry or investigation in which the student is actively engaged in the process of enquiry facilitated by a teacher. EBL uses real life scenarios (for example, from case studies, company visits, and project work) and students investigate topics of relevance that foster the skills of experimental design, data collection, critical analysis and problem-solving’.

This module uses EBL through various self-directed activities including personal profiling and diagnostic questionnaires, personal branding, self-reflection, comparative industry research and mock assessment simulation.

Research-Led Teaching (TLD)

An element of EBL which involves faculty introducing students to their own research where it is relevant to the curriculum being taught as well as drawing on their own knowledge of research developments in the field, introducing them to the work of other researchers. TLD sees students as active participants in the research process, not just as an audience. This is achieved by discussing such developments in lectures and classes, and setting reading lists including recent research publications at the frontier of the field. The definition of a diverse assessment regime at the programme level (incorporating an expectation of familiarity with, and use of, such publications in assignments) and the inclusion of projects at every level of the programme is also fundamental to achieving these objectives.

The assessment content for the portfolio including the comparative industry analysis are examples of research-led teaching on this module.

5. Employability Skills Gained

As mentioned in Section 1 above, employability and career management skills are built into the module as a way of developing relevant knowledge, skills and attributes (KSA) to help you make a successful transition from University to the world of work. As an example, the module aims to enable you to acquire the skills required to manage your career development, such as self-awareness, networking, self-reflection, team working, problem solving, personal development and planning including goal setting, that are essential for choosing and gaining employment.

You will receive support from your personal tutor to assist you with the development and application of your KSA. Finally, in further enhancing your employability the module seeks to build the following:

1. Cognitive Skills

Opportunity for you to solve problems independently and make sensible assumptions in real life scenarios. Reflection on skills gained and the impact of the proposed solution.

2. Generic Competencies

Substantial written element emphasising clear formatting, spelling and grammar within a clear, well-reasoned narrative.

3. Personal Capabilities

Encourage actual applications in line with career plan (including graduate job and further study)

Offer extra-curricular opportunities such as careers events, outside speakers, entrepreneurship, team-building exercises, further group work and / or group competitions.

4. Organisational Awareness

Introduce an extra niche technology or more advanced skills (practical and/or technology-based) in previous applications. Further reflection on the value of these skills for the appropriate subject/discipline.

5. Practical and Professional Elements

Where professional body requirements permit there should be opportunities for research into current trends and understanding how sectors are linked.

6. Developing Professional Online Identity

Reflect on own job-readiness regarding professionalism and skills obtained. Evaluation of work experience/placement, etc. in relation to what skills and competencies were gained.

7. Developing Professional Online Identity (partly within PDP where such a module exists

Encourage an established professional online identity on LinkedIn and contributing to professional discussion on groups. Awareness of the benefit of actively seeking out new connections including University or Greenwich alumni in relevant geographical or sector specific areas.

You can find out more about the Greenwich Employability Passport online

• https://www.gre.ac.uk/articles/ils/greenwich-employability-passport-for-students

Information about the Career Centre is also available online

• https://www.abintegro.com/public/career-transition-and-job-search

You can log on to the Career Centre with your Portal ID and Password

• https://orca.gre.ac.uk/cas/login?service=https://idp.gre.ac.uk/oala/auth.php

6. Key Dates

Please note that dates may differ depending on when you start your programme of study, and where you are studying. Please refer to https://docs.gre.ac.uk/rep/sas/term-dates for full details, and details of University closure dates.

2019/20 Term Dates Please note that dates may differ depending on when you start your programme of study, and where you are studying. Please refer to https://docs.gre.ac.uk/rep/sas/term-dates for full details, and details of University closure dates. Welcome Week 2nd September 2019 6th September 2019 Term 1 9th September 2019 13th December 2019 Examination Period 06th January 2020 10th January 2020 Term 2 13th January 2020 03rd April 2020 Examination Period 27th April 2020 15th May 2020 Term 3 Undergraduate (delete if not applicable) 27th April 2020 05th June 2020 Resit Examination Period 20th July 2020 24th July 2020

Please note these dates are correct at time of publication – please check for updates at:

http://www2.gre.ac.uk/current-students/term_dates?result_899512_result_page=1

7. Schedule of Teaching and Learning Activities

	Lecture date	Lectures 2-3 pm Topics may be subject to change due to external speaker availability	Workshops Reading / activities to complete
MEANTIME GROUPS Weeks 2,4,6,8,10,12	MERIDIAN GROUPS Weeks 3,5,7,9,11,13	Before Workshop 1, it is essential that you complete the 3 psychometric tests on pages 21-22 in your workbook and bring your results to the workshop.
2	Mon 23rd Sept 2019	Introduction to Careers and Professional Practice	WORKSHOP 1: Introduction to the Module and Personal Profiling toolkits		Rook (2013) Chapters 1-3 & 14
3	Mon 30th Sept 2019	Career & Career Management: A Theoretical Perspective		WORKSHOP 1: Introduction to the Module and Personal Profiling toolkits	Baruch (2004) Managing Careers: Theory & Practice – Chapter 1 or Greenhaus et al (2010) Chapter 1 Read the following journal articles available via link below: Baruch (2006) ‘Career development in organizations and beyond: Balancing traditional and contemporary viewpoints’ Sean T Lyons Linda Schweitzer Eddy S.W. Ng , (2015),’How have careers changed? An investigation of changing career patterns across four generations’ Note: Full text can only be downloaded from within the university. Prepare your ignite presentation for workshop 2
	Lecture date	Lectures 2-3 pm Topics may be subject to change due to external speaker availability	Workshops	Reading / activities to complete
MEANTIME GROUPS Weeks 2,4,6,8,10,12	MERIDIAN GROUPS Weeks 3,5,7,9,11,13
4	Mon 7th Oct 2019	Personal Branding: Your Web-Presence	WORKSHOP 2: ‘Ignite’ Presentations & Personal Branding		Kelly (2016) Chapters 1-3 Creating your personal brand: The first steps (see pages 29-31 of your Workbook)
5	Mon 14th Oct 2019	What Employers Want Obi Obuchi		WORKSHOP 2: ‘Ignite’ Presentations & Personal Branding	Rook (2013) Chapters 9 & 13 For Workshop 3, please bring your CV and covering letter for the industry you wish to enter after your graduate.
6	Mon 21st Oct 2019	Developing Global and Commercial Awareness	Workshop 3: Commercial Awareness		Neugebaurer & Evans- Brain (2016) Chapters 5, 6 & 7
7	Mon 28th Oct 2019	Mindsets vs Skillsets: How To Set Yourself Apart From Other Job Applicants.		WORKSHOP 3: Commercial Awareness	Rook (2013) Chapter 9 Read Guardian article: ‘Keeping your professional development continuous’ via this link

	Lecture date	Lectures 2-3 pm Topics may be subject to change due to external speaker availability	Workshops		Reading / activities to complete
MEANTIME GROUPS Weeks 2,4,6,8,10,12	MERIDIAN GROUPS Weeks 3,5,7,9,11,13
8	Mon 4th Nov 2019	Relationship Management	WORKSHOP 4: Relationship Management toolkits: Developmental network Cultural Intelligence		Rook (2013) Chapter 5 Also please read Telegraph (June 2016) article How to work a room: 10 tips to networking success via this link Read the Harvard Business Review online article: Murphy W. (2016) ‘How Women (and Men) Can Find Role Models When None Are Obvious’ via this link Read the British Council’s survey report: ‘Culture at work: The value of intercultural skills at work’ via this link
9	Mon 11th Nov 2019	Your assessment portfolio and The boardroom project		WORKSHOP 4: Relationship management toolkits: Developmental network Cultural Intelligence	Preparation for mock interviews and Work on completing Part 1 of your portfolio.

	Workshops 4-6 pm	Workshops Reading / activities to complete
MEANTIME GROUPS Weeks 2,4,6,8,10,12	MERIDIAN GROUPS Weeks 3,5,7,9,11,13
10	18th Nov 2019 Please note: There are no Lectures from weeks 9-12. However, it is important that you continue to attend your fortnightly tutorial workshops	WORKSHOP 5 Mock interviews for Meantime and Meridian groups.		Rook (2013) Chapters 13
11	25th Nov 2019	‘THE BOARDROOM’ ASSESSMENT SIMULATION PROJECT Simulated Assessment Centre (with external assessors) for both Meantime and Meridian groups. Tues 26th November (Meantime groups) Thurs 28th Nov (Meridian groups)	Rook (2013) Chapters 15
12	2nd Dec 2019		WORKSHOP 5 Mock interviews	Rook (2013) Chapter 13
13	9th Dec 2019	Assessment portfolio feedback with your module tutor.

8. Assessment Tasks

This module is assessed by one portfolio only, due at the start of Term 2 on 9^th January 2020.

However, you will need to develop your portfolio as you attend the module’s 5 workshops and TheBoardroom Simulation Project in Term 1. If you leave writing up the Portfolio until the Christmasholidays, you will not have collected adequate evidence to submit a good report.

Your portfolio should reflect your own career research and reflections on module activities as well as wider work-related experiences.

The Career Management Portfolio counts for 100% of the marks on the CPP module. The pass mark is

40. Word length – 4000 words (-/+ 10%), excluding References and Appendices.

Summary of assessment

10	Weight towards final grade	Length	Due Date	Anonymous Submission Required?	Anticipated Return Date	Header Sheet number
Portfolio	100%	4000 words (excluding appendices)	19 DEC 2019	No		See Moodle submission link

Rules for anonymous submission and marking:

The University has adopted anonymous marking on most modules, as research shows that this is the fairest and most equitable approach for all students.

However, the Faculty has made allowances for some coursework will not be submitted anonymously since they are developmental in nature. This includes some portfolios and all final year dissertations/projects.

For this module, you can use your name and student ID on your portfolio and when you upload your work in TurnItIn. If you are in doubt, please talk to your module leader.

There is more guidance in your Programme Handbook.

Detailed description of assessment

Your portfolio should be structured according to the headings below. More detailed guidance on each will be provided in the Workshop sessions. You will collect the evidence for your portfolio as you complete the Workshops, so you build up the portfolio as you go along (you cannot leave it until the last minute!) Part 1: Comparative Industry Analysis (30% weighting) Global & Commercial Awareness (approx. 2000 words) Comparison of two selected industries/sectors Main features, recent changes and expected future trends in the sectors/industries and their related graduate occupations Comparison of three key organisations in one industry/sector (chosen from the above two; one may be your own business start-up as a self-employed person): values, aims, strategies, market shares, key activities, recent performance, future plans employer brand, main strengths and weaknesses as employers fit with own values and career development goals Please remember this is an academic portfolio so it is important that you to use a variety of data and literature to gain a higher grade. Part 2: Self-Assessment (20% weighting) Personal profiling and relationship management toolkits (approx. 1000 words) Reflection on personality test, verbal reasoning, numerical reasoning results and skills audit Reflection on developmental network and cultural intelligence toolkits My personal brand statement Please use relevant career management and personal development literature in support of your reflection. Part 3: Career management (30% weighting) approx. 1000 words) Reflect on how you would manage your job searching efforts and strategy and produce a SMART career plan that includes your short, medium and long-term goals over the next 5 years. You might want to use the template overleaf. You might want to use the template on page 63. Job application (Letter of application and Curriculum Vitae for a real vacancy).You will need to provide evidence showing that a professional has reviewed and commented on at least one of these documents). If you are planning to be self-employed after graduation then write a speculative professional letter to a business associate introducing your business and stating your requirements. You also need to include your CV. Reflection on (mock) interview (3 interviews, reflection on roles as interviewee, interviewer and observer, and how feedback was given to one another).There is substantial academic literature on these topics, which you should refer to and cite. Reflection on (mock) assessment centre Note: Your portfolio will be assessed not only for content but also forlanguage and presentation. Also, your portfolio grade will include a mark for engagement in the tutorial Workshops (see below). Please use your name and student ID on your portfolio and when you upload your work in TurnItIn (See Section 5.2 above).

Assessment criteria

Portfolio Marking Criteria	Marks allocated to criteria:
Comparative Industry Analysis (Part 1) To what extent has the student provided a fully-researched comparison of two industries/sectors and a comprehensive and reflective comparative analysis of three employing organisations in one of these sectors? Is there a consideration of fit with own values and career development goals?	30
Self-Assessment (Part 2) To what extent has the student provided a comprehensive reflection on his or her personality test, verbal reasoning, numerical reasoning, a detailed, coherently-linked personal skills audit, personal brand statement and developmental network?	20
Job Search Activity (Part 3) To what extent has the student presented a linked SMART career plan, a professional job application / speculative business letter, CV, detailed and insightful reflection on the mock interview and assessment centre?	30
Language and Presentation To what extent is the portfolio grammatically correct, appropriately written and professionally presented?	10
Engagement To what extent did the student attend punctually and engage positively with the tutorial Workshops?	10

9. Re-Sit Assessments

The Progression and Award Board (PAB) will determine whether students who have failed items of coursework or exams will be permitted to complete re-sits. These normally take place in July/August. If your results letter advises you that you have been given a re-sit opportunity you will need to check the portal for details of the assessment element(s) that you will need to complete and for the timings of re-sit examinations.

For non-exam re-sits (e.g. coursework, essay, presentation, group work assessments), please consult the relevant Module’s moodle page for instructions on what is required of your re-sit assessment. The due date will be Wednesday 10^th July 2020.

You should be aware that there is no automatic right to take re-sits; this is at the discretion of the PAB and dependent on the scale of failure and your overall profile. If you are offered a re-sit opportunity which you do not take up, you will be recorded as having a non-submission; you will not keep the original grade for that item if you are told by a PAB that they want you to re-sit.

10. Reading Lists

The key texts for this module are:

• Neugebauer, J. and Evans-Brain, J. (2016) Employability: Making the Most of Your Career

Development, London: Sage (ISBN 9781446298350)

• Rook, S. (2013) The Graduate Career Guidebook, Basingstoke: Palgrave Macmillan (ISBN 9780230391758)

This latter text belongs to the Palgrave Study Skills series. See:

https://he.palgrave.com/page/detail/?sf1=barcode&st1=9780230391758which includes several other useful texts such as:

• Cottrell, S. (2013) Skills for Success: The Personal Development Planning Handbook, 4^th edition, Basingstoke: Palgrave Macmillan (ISBN 9781403911322) which you should be familiar with from your PPD1 and PPD2 modules.

Pearson’s also do a practical self-help series of ‘Brilliant’ books related to career management

(http://www.pearsoned.co.uk/bookshop/subject.asp?item=8338) such as Brilliant Networking and Brilliant CV, which can also be very useful. Beyond these, there are many practical texts on career management, job search and employability which you will find in the library.

Critical academic text:

• Baruch, Y. (2004), Managing Careers: Theory and Practice, Harlow: FT Prentice Hall (ISBN 027367800)
• Greenhaus, J.H. et al. (2010), Career Management, Sage: London (ISBN 9781412978262) (gives a USA perspective)
• Pryor, R. & Bright, J. (2011), The Chaos Theory of Careers: A new perspective on working in the twenty-first century. Taylor & Francis, Oxon (ISBN 9780203871461) – eBook

Useful journal articles:

• Lyons, S., Schweitzer, L. & Ng, E. (2015), How have careers changed? An investigation of changing career patterns across four generations, Journal of Managerial Psychology, Vol. 30 Issue 1, pp. 8 – 21 http://www.emeraldinsight.com/doi/pdfplus/10.1108/JMP-07-2014-0210 (Full text can only bedownloaded from within the university).
• Baruch, Y. (2006). Career development in organizations and beyond: Balancing traditional and contemporary viewpoints, Human Resource Management Review, 16 (2006) 125–138 https://www.academia.edu/18532046/Career_development_in_organizations_and_beyond_Balancing_traditional_and_contemporary_viewpoints?auto=download

Key websites:

• Business School Employability Office http://www.gre.ac.uk/business/services
  
  
  
• University of Greenwich Employment & Careers Service http://www2.gre.ac.uk/current-students/ecs

• The Greenwich Employability Passport (GEP) http://www.gre.ac.uk/business/study/af/careers/gep

• Prospects (The UK Graduate Careers Service) www.prospects.ac.uk
• Chartered Management Institute (CMI) http://www.managers.org.uk/

• Chartered Institute of Personal Development (CIPD) http://www.cipd.co.uk/

Other useful websites:

Myers Briggs short questionnaire: http://www.humanmetrics.com/cgi-win/jtypes2.asp

SHL questionnaires: https://www.shldirect.com/en/assessment-advice/example-questions

Or http://www.xmarks.com/s/site/www.shlquestionnaires.com/1001/

Big Five Personality Testhttp://www.outofservice.com/bigfive/

IQ, Numeracy / Technical Skills etc. (3 Smart Cubes)

Kalil’s Personality Assessment (True Colors) http://www.truecolorscareer.com/quiz.asp

MAPP Assessment (career interests)

:http://www.assessment.com/MAPPMembers/Welcome.asp?Accnum=06-5253000.00

The Insight Game http://insightgame.org/game.php

(this is a fun game! – you play by flipping cards, then click on Personality Types tabs for more interpretation)

The IPIP-NEO Short Form http://personalitytest.net/ipip/ipipneo300.html

(International Personality Item Pool Representation of the NEO PI-R)

The Keirsey Temperament Sorter®-II (mini-report) http://www.quintcareers.com/online_assessment_review.html

Type Focus – Satisfying Careers http://www.free.typefocus.com/beforelogin/satisfying_careers

What’s my personality? (Big Five) from Queendom

11. Other Details

The majority of information relevant to you while you study at the University has been brought together into your programme handbook. Please refer to your programme handbook for any further information you might require including:

• How to submit assignments,
• Deadlines and extenuating circumstances,
• Plagiarism and referencing,
• Who to go to for advice or if you are concerned,
• How to provide us with feedback,
• Key administrative procedures.

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