Assessment Three – Case Study Preparation

5/25/2020 Assessment Three – Case Study Preparation
https://rmit.instructure.com/courses/71348/assignments/452428 1/3
Assessment Three – Case Study Preparation
Due Thursday by 12:30 Points 0 Available until 28 May at 12:30
Assessment Task 3 – Take Home Case Study & Online Test – 30%
Due Date: Week 12 – in first session of your relevant class time ONLY
Requires Respondus LockDown Browser
3a – Case study published on Canvas – week 11 May 18
3b – Online Test (based on case study) – week 12 in the first session of your allocated class time ONLY
If unable to sit the test, you must apply through RMIT University Portal the link is: Special consideration – RMIT
University. (https://www.rmit.edu.au/students/student-essentials/information-for/students-at-partners-outsideaustralia/assessment-and-exams/special-consideration)
If you require special assistance, please contact RMIT Student Contact and Help.
(https://www.rmit.edu.au/students/contact-and-help)
The Test will only be accessible via lockdown browser
YOU MUST DOWNLOAD PRIOR TO STARTING TEST TO AVOID TIME WASTING
Assessment Declaration:
I declare that in submitting all work for this assessment I have read, understood and agree to the content and
expectations of the Assessment declaration (https://www.rmit.edu.au/students/student-essentials/assessment-andexams/assessment/assessment-declaration) .
Learning Objectives Assessed:
This assignment assesses Learning Objectives 1, 2 and 3
Graduate Outcomes supported:
This assessment supports the following Graduate Outcomes:
1. Use business analysis tools and models built in standard desktop applications to enhance problem
understanding, design of usable systems and decision quality
2. Apply a range of technologies and data visualisation techniques to effectively communicate business
recommendations to intended audiences
PRMG Project Management (Level 1)
BSMO Business Modelling (Level 2)
GOVN IT (Level 1)
3. Critically analyse global information systems issues with a view to designing solutions that adhere to professional
and ethical standards
Case Study
Read the Case Study of a unique business on this page.
Your role is a consultant and you will be presenting Information Technology-based solutions to help the business keep up
with the challenging competitive environment and increase sales.
In preparation for the quiz, you will need to research and critically analyse your solutions while presenting specific data/
information to validate your recommendations.

5/25/2020 Assessment Three – Case Study Preparation
https://rmit.instructure.com/courses/71348/assignments/452428 2/3

Task explanation
In preparation to the online closed book Quiz – 90 minutes:
You must read the case study and research online for similar businesses that are successful and have excelled using
Information Technology.
Your task is to provide advisory consultancy for improvement.
Synthesise possible solutions of what recommendations you will provide and how it can be applied to the case study that
will help the business perform better and increase profit.
You will be asked questions related to your research in the online Test in week 12

Case Study
“Fresh coffee for the world” is a vibrant, modern café with an upbeat vibe. The cafe has a very inviting atmosphere. It is
located at a very convenient location in the backstreets of Melbourne CBD with outdoor seating to catch a few rays of sun
whilst sipping your favourite latte.
“Fresh coffee for the world” café is committed to the visions of a new world and Social Responsibility such as the use of
ethically sourced raw material, contribute to global vision of climate change. The business works tirelessly to reduce waste,
the use of paper cups, recycling and promoting environmental sustainability.
The café is known for ethically sourced selection of coffee beans and healthy food options. In addition to the healthy
selection they also have a scrumptious treats sections, so you can leave your diet at the door and enjoy!
The owner of the shop Tom the barista and his staff are very friendly and welcoming. Tom likes to host people and has a
vision for this café to be a space for likeminded people to sit, relax and maybe work. He remembers the names of his clients
and the way they like their coffee made. This information is manually recorded on hard copy together with contact details of
the customers. In the same ledger, he keeps all details of his staff and all business transactions.
Although the shop has opened 2 years ago, the owner is struggling to keep the flow of customers. On average he receives
50 customers per day and that just covers overheads cost.
In an attempt to increase his customer base, Tom has distributed flyers in the vicinity, unfortunately with not much success.
He then organised coffee tasting events for his regular clientele whit great success, but that did not increase his clientele
greatly.
5/25/2020 Assessment Three – Case Study Preparation
https://rmit.instructure.com/courses/71348/assignments/452428 3/3
Technology is changing the landscape around businesses with increased competition and demanding market. Tom is old
school and not tech savvy when it gets to IT based small business operations. However, he is keen to transition his café into
using technology and help increase his local market share and the café brand. He would like to bring his business to
implement an Information system, but he does not know where to start.
Your role:
Tom has hired you as a consultant to recommend Information Technology-based solutions for “Fresh coffee for the world” to
keep up with the challenging competitive environment and increase sales. You will need to research and critically analyse
your presented solutions and present specific data/information to validate your recommendations that will help the
organisation perform better and increase profit.
If you require special assistance, please contact RMIT Student Contact and Help. (Links to an external site.)
(https://www.rmit.edu.au/students/contact-and-help)
If unable to sit the test, you must apply through RMIT University Portal the link is: Special consideration – RMIT
University. (https://www.rmit.edu.au/students/student-essentials/information-for/students-at-partners-outsideaustralia/assessment-and-exams/special-consideration)

The post Assessment Three – Case Study Preparation appeared first on My Assignment Online.