COR109 Communication and Thought
Assessment Task 2 – Writing a paragraph
Write a single paragraph on the interpersonal communication skill of feedback. Briefly define interpersonal communication, define and explain the interpersonal communication skill of feedback and discuss the benefits of the application of this skill within the workplace.
Name: Tshering Pelmo Lama
Tutor’s name: Dr Greg Nash
Referencing Style: HAVARD
Word count: 330
The interpersonal communication skills of feedback are beneficial in the workplace as it reduces the clash and advances an association with regard and accessibility. A face to face communication where both verbal and non-verbal messages are entertained to promote relationship with mutual impacts is know to be Interpersonal Communication (Beebe, Beebe & Redmond 2014). The other person must be treated as a unique human being for such communication to occur (Beebe, Beebe & Redmond 2014). If feedback is given while having interpersonal communication then it will highlight what you need to do to be more efficient or effective (De Janasz et al. 2014). The interpersonal communication skill of feedback proceeds from others, the task itself and from self-honest (Cohen et al. 1992). In pursuing self-development to learn new set of skills one must understand their strengths and shortcomings that eventually helps them to make a better use of it (De Janasz et al. 2014). In the workplace, managing conflict and involving in valuable and rewarding teamwork, feedback is the favourable skill for an individual to employ. One’s learning and performing skills improve at work when delivered feedback, and particularly high-quality feedback (Mulder and Ellinger 2013). Giving, receiving and asking feedback in a workplace ensures focus on meeting organisational goals, objectives and also the dedication to do things right (De Janasz et al. 2014). This shall be advantageous to build a workplace with a good level of cooperation within the employees that shall ultimately lead towards a healthy organisation. It might become mentally and emotionally hard experience for new and existing employees to adapt a new role in a workplace (De Janasz et al. 2014). Hence, offering effective feedback shall reduce the strain of the employee (De Janasz et al. 2014). Furthermore, for career advancement, constructive feedback helps the employee reinforce special skills and competencies (Huselid, 1995). Therefore, interpersonal communication skill of feedback is beneficial at every workplace as it conserves the flow of mutual communication and understanding within the people.
References:
Beebe, SA, Beebe, SJ and Redmond, MV., 2014, Interpersonal Communication: Relating to others, 7th edn, Pearson Education, Harlow, Essex
De Janasz, Suzanne C, Crossman, Joanna, Campbell, Nadine and Power, Mary, 2014, Interpersonal skills in organisations, 2nd edn, McGraw-Hill, North Ryde, N.S.W.
Sommer, Kristin L, Kulkarni, Mukta, June 2012, Does constructive performance feedback improve citizenship intentions and job satisfaction? The roles of perceived opportunities for advancement, respect, and mood, vol.23, no. 2, pp. 177-201, DOI: 10.1002/hrdq.21132
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