You will be developing an RFP to purchase a Customer Relationship Management system for the company. The company is a $75 million law firm with 150 employees. In order to develop an RFP individuals need to have a clear understanding of what is being purchased. This assignment will help you understand the characteristics of a CRM system and aid you in developing the RFP. Items to consider: Functions Manufacturers Comparative Features Delivery Platforms Pricing/Costs Submission Format: This report should be a minimum 1200 words double spaced with a minimum 4 references.
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