Michael T. Luo
401.365.0508
24 Tweed Street
Pawtucket, Rhode Island 02861
CAREER PROFILE:
- Detail-oriented, efficient and organized professional with extensive experience in accounting systems, Personnel Management and Administrative Theory and Operations Management.
- Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions.
- Excellent written and verbal communication skills.
- Highly trustworthy, discreet and ethical.
- Resourceful in the completion of projects, effective at multi-tasking.
EEXPERIENCE
Direct Support Professional
West Bay Residential Services, 158 Knight St. Warwick, RI 02886, November 2019
Duties:
Promote appropriate, respectful communication and interactions consistent with agency core values with the supported person in the home and community.
Follow all plans of care, report concerns to nurse or management, while attending to the individual’s well-being. Ensure proper administration of medications and treatments including documentation per policy.
Provide assistance and informed decision making to enable individuals to accomplish activities of daily living (ADL) including: personal care and hygiene, dietary needs and mealtime preparation, household tasks, health issues and appointments, errands and grocery shopping, community activities and relationship facilitation.
Maintain a positive, productive team environment with all relationships including individuals, families, management and employees of the agency, as well as community associations.
Ability to objectively monitor and accurately document the status of the individuals supported.
Successfully complete required trainings. Attend staff meetings and in-service trainings deemed essential.
Maintain working knowledge of and adherence to all agency policies and procedures, including attendance.
Attendance and punctuality are essential functions of the job.
Behavior Specialist Assistant
Seven Hills of Rhode Island, 68 Cumberland St. Woonsocket, RI 02895, January 2019
Duties:
- Implementing Individual Behavior Support Plans
- Gathering and charting data related to student behavior
- Attend meetings and in-service presentations (Behavior Intervention Strategies)
- Administer Individual medications
- Provide Outing Support in Community
Mental Health Counselor
Bounrnewood Hospital, 300 South St, Chestnut Hill, Ma 02467, November 2018-2019
Duties:
- Maintain confidentiality of records relating to clients’ treatment
- Encourage clients to express their feelings and discuss what is happening in their lives and help them to develop insight into themselves and their relationships.
- Guide clients in the development of skills and strategies for dealing with their problems.
- Prepare and maintain all required treatment records and reports.
- Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
- Collect information about clients through interviews, observation, and tests.
Direct Care Professional/Relief
People Incorporated, 4 S Main St, Fall River, MA. September 2018-Present
Duties:
- 1-1 service to clients/Individuals with developmental delay
- Prepared food and self-care for individuals
- Taking Client for field Trip and Doctor’s appointment and Home visit
- Complete Housekeeping at Clients’ residences
- Providing direct support to individuals with Developmental Disabilities
Direct Care/Residential Coordinator B
Judges Rotenberg Educational Center, 250 Turnpike Street, Canton, Massachusetts 02021
Employment Date: October 31, 2017 to October 31, 2018
Duties:
- Update of inventory and ordering of new supplies at resident
- Assigning staff to residential duties as it relates to 1-1 services for clients
- Ensuring that equipment (washer and dryer) at resident are functioning and running better
- Keeping update of client’s doctor appointment
- Reporting abuses and Neglect to agency involved.
- Writing of shift report daily
- Preparation of clients’ meal (Breakfast, Lunch & Dinner)
- Ensuring that proper safety care techniques are applied during restraint
- Proper housekeeping and administering of Clients self-care
- Carry on induction for new staff at the resident
Randstad, 60 Delta Drive, Pawtucket, RI 02860 September 2017- December 2018
Material Handler
- Packaging. Finished Graphics Materials
- House Keeping of Work Areas
- Lifting of boxes on Pallets and arranging for shipping
USAID/ Project Concern International (Peer Project Grand Cape Mount), Benson Street,
Monrovia, Liberia July 1, 2015-2016
Administrative Officer.
- Strategy, planning, coordination and management of business affairs of Project Concern International.
- Ensure that all the worker adhere to management policies.
- Ensure effectiveness and efficient use of resources.
- Provided comprehensive administrative services, including budget and financial management; purchasing, procurement, and contract administration; general administrative services; facilities, property, safety, or space management; or human resources services.
- Responsible for assisting senior management in the efficient management of administrative services, such as the day-to-day management of facilities, mail processing, courier service, Compliance, Security and Safety related functions.
- Performed direct supervisory duties of administrative staff, coordinates staff for coverage in all related areas of the department.
- Operated as County Manager in the absent of County Manager Proper.
- Communication, and assisted other departments in PCI PEER-Grand Cape Mount County.
USAID/Project Concern International (LAUNCH Program- Bong County) Vai Town, Monrovia, Liberia October 1, 2014-June 30, 2015
Administrative/ Logistic Assistant.
- Ensure adequate availability and timely replenishment of office supplies.
- Manage the petty cash PCI Bong Office.
- Monitoring and maintaining all Project Concern International assets.
- Managed Gasoline and Fuel oil consumption and sign final approval of vouchers to vender for supplies and Petroleum product delivered.
- Managed all employees time sheet and submitted to finance office for payroll process.
- Made bookings and provided support for workshops and training for programmed/ support.
- Acted in place of Team Leader when he was off on other assignments.
- Prepared and modified documents including correspondence, reports, drafts, memos and emails.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
- Received and directed visitors and clients
- Oversee the use of stationery and established systems to combat wastage and abuse.
- Coordinated and maintained records for staff, telephones, parking and petty cash.
- Managed Warehouse and fuel oil storage.
- Responsible for inventory of all PCI materials in Bong County.
BHPBILLITON Limited Liberia INC, Old Sophie Road, Congo Town, Liberia Jan 2007-May 2014
Geology Assistant, Scholarship Assistant, Finance Assistant, Administrative Assistant, Geology Data Base Administrator
- Performed accounts payable functions for Geology construction expenses
- Managed Geology Department Data Base, Dispatched Samples to Laboratory for Analysis.
- Managed Geology Department Finance with responsibility for Budgets, Forecasting, Payroll, Accounts Payable and Receivable.
- Created budgets and forecasts for the Geology Department.
- Encoded all BHPBilliton Scholarship Applicants and conducted placement exams for applicants.
- Verified Scholars Progress Reports and New scholar West African Examination Council Certificates.
- Interviewed Scholarship applicants and selected successful applicants.
- Geological logging of drilled core samples, sampling, Geotechnical logging.
- Coordinated monthly payroll functions for over 200 Casual employees.
- Performed general office duties and administrative tasks.
- Managed the internal and external mail functions.
- Provided telephone support.
- Scheduled client appointments and maintained up-to-date confidential client files
- Liaised with communities, for the recruiting Casual employees from nearby communities within BHPbilliton Lease Areas.
University of Liberia, Capitol Hill, Monrovia Liberia September 2004- September 2005
Library Assistant
- Recorded the Students Information in Log
- Located Research Material for Students
- Placed Research Materials to respective shelves in Library
- Reported all outdated Research Materials
- Conducted workshop for new Library Assistants
EDUCATIONAL QUALIFICATIONS
MBA in Operations Management, American Continental University July 9, 2019
Bachelor’s Degree in Accounting and Emphasis in Public Administration from the University of Liberia, Capitol Hill, Monrovia, Liberia in 2013
High School Diploma and WAEC Certificate from Garplay Inland Mission High School, Nimba County, Liberia in 2001
Awards:
2012 awarded five years of excellent Service at Bhpbilliton
2013 Winner of BHPBilliton Safety Award January
Skills/Training:
Microsoft-Word, Excel, Access, PowerPoint, Outlook Express, and Microsoft Windows and ARCGIS, CPR, AED, First Aid
Reference
- Walter Preciado
Asst. Manager, West Bay Residential Services
158 Knight Street Warwick. Rhode Island 03886
2. Pastor Troy Edwards
26 Levalley Street,
West Warwick, RI 02893.
- Darlene N. Joseph
Team Leader
Seven Hills Rhode Island
East Killingly Residence
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