1. Identify all key problems (for each problem identified, you are required to provide a brief explanation).
2. Prioritize all key problems and pick up 2 problems which you consider to be most problematic and discuss in detail why the problems need to be addressed and how they should be treated and why? For discussing the treatment for the problem, you are required to apply Russel Ackoff’s (2011) framework ‘The 4 Different Ways of Solving a Problem’ (click on the following link: http://www.human- current.com/blog/2016/1/22/dr-russell-ackoff-design-is-the-answer)
3. Designate whether the key problems you have identified (in task 1) are hard or soft system problems. You need to explain why you have made your decision.
4. Identify key stakeholders and problem owners.
5. List possible models, tools and techniques that can be used to analyze the current system. Critique each of these models, tools, and techniques in addressing the problems in the case study. (Note:the emphasis is on critiquing the methods and not to give examples of the methods). As part of this section, consider both object-oriented and structured approaches as covered in previous units (e.g. Requirement Analysis Modelling INF60010). For those who are a bit rusty (or have not studied these techniques in detail), here are some resources to look at: structured approaches:https://www.visual-paradigm.com/tutorials/data-flow-diagram-dfd.jsp;
comparison between object-oriented and structured approaches: https://www.tutorialspoint.com/object_oriented_analysis_design/index.htm,object oriented approaches: https://www.tutorialspoint.com/object_oriented_analysis_design/ooad_object_oriented_analysis.htm)
6. Draw a Rich picture bringing all the components identified together as in 1 –4.
7. Using Blum’s paper evaluates and place SSM on theMatrix of method categories (figure 2). You need to carefully outline why you have placed SSM in a specific quadrant. (Blum,BI 1994, ‘A Taxonomy of Software Development Methods’, Communications of the ACM, vol. 37, no. 11, pp.82-94)
8. For any assumptions, you have made in effectively completing the above tasks, please provide details in the appendix. This has been discussed in the note on using the case study.
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