KITCHEN RENOVATION PROJECT PLAN

Running Head: KITCHEN RENOVATION PROJECT PLAN 1
KITCHEN RENOVATION PROJECT PLAN
Embry Riddle Aeronautical University – PMGT 501
TEAM 3
Final Submission
by
Michael Bramer, Samantha Gillens, Matthew Hill, Ryan Nastase, Benjamin Srock, Bradley
Walker
KITCHEN RENOVATION PROJECT PLAN 2
Table of Contents
1 Scope of Work…………………………………………………………………………………………………………. 6
1.1 Project Objective……………………………………………………………………………………………….. 6
1.2 Scope Description ……………………………………………………………………………………………… 6
2 Project Charter…………………………………………………………………………………………………………. 7
3 Project Requirements………………………………………………………………………………………………… 8
3.1 Overview ………………………………………………………………………………………………………….. 8
3.2 Project Boundaries: ……………………………………………………………………………………………. 8
3.3 Project Deliverables: ………………………………………………………………………………………….. 9
3.4 Product Acceptance Criteria: ………………………………………………………………………………. 9
3.5 Project Constraints: ……………………………………………………………………………………………. 9
3.6 Project Assumptions:………………………………………………………………………………………… 10
3.7 Risk Management:……………………………………………………………………………………………. 10
3.8 Plan of Change: ……………………………………………………………………………………………….. 10
3.9 General Schedule: ……………………………………………………………………………………………. 10
3.10 Approval Requirements:………………………………………………………………………………… 11
4 Work Breakdown Structure……………………………………………………………………………………… 11
5 Communications Plan……………………………………………………………………………………………… 14
5.1 Overview ………………………………………………………………………………………………………… 14
5.2 Stakeholders ……………………………………………………………………………………………………. 14
5.3 Information needs, sources, and dissemination methods ……………………………………….. 14
6 Responsibility Matrix ……………………………………………………………………………………………… 16
6.1 Overview ………………………………………………………………………………………………………… 16
7 Budget…………………………………………………………………………………………………………………… 17
7.1 Overview ………………………………………………………………………………………………………… 17
8 Network Diagram …………………………………………………………………………………………………… 19
8.1 Overview ………………………………………………………………………………………………………… 19
9 Quality Plan …………………………………………………………………………………………………………… 20
10 Risk Management Plan……………………………………………………………………………………………. 21
10.1 Methodology………………………………………………………………………………………………… 21
10.2 Roles and Responsibilities……………………………………………………………………………… 21
10.3 Risk Categories…………………………………………………………………………………………….. 21
10.4 Program and Evaluation Review Technique (PERT)…………………………………………. 23
11 Change Control Management…………………………………………………………………………………… 26
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11.1 Change Management Approach ……………………………………………………………………… 26
11.2 Definitions of Change……………………………………………………………………………………. 26
11.2.1 Schedule change………………………………………………………………………………………… 26
11.2.2 Budget change…………………………………………………………………………………………… 26
11.2.3 Scope change ……………………………………………………………………………………………. 26
11.2.4 Project document changes…………………………………………………………………………… 26
11.3 Change Control Board (CCB) ………………………………………………………………………… 26
11.4 Change Control Process…………………………………………………………………………………. 27
12 Resources Categories and Constraints……………………………………………………………………….. 29
13 Human Resource Plan …………………………………………………………………………………………….. 31
13.1 Overview …………………………………………………………………………………………………….. 31
13.2 Project Organizational Structure …………………………………………………………………….. 31
13.3 Responsibility Assignment Matrix ………………………………………………………………….. 32
13.4 Staffing Management Plan …………………………………………………………………………….. 33
13.4.1 Staff Acquisition ……………………………………………………………………………………….. 33
13.4.2 Staff Release …………………………………………………………………………………………….. 33
13.4.3 Resource Calendar …………………………………………………………………………………….. 33
13.4.4 Training Requirements……………………………………………………………………………….. 33
14 Recommendations/Status Report Format/Closeout Checklist……………………………………….. 34
15 References …………………………………………………………………………………………………………….. 40
APPENDIX A Project Charter……………………………………………………………….35
APPENDIX B Work Breakdown Structure Tabular View…………………………………40
APPENDIX C Network Diagram…………………………………………………………….44
APPENDIX D Quality Plan…………………………………………………………………..46
APPENDIX E Change Request Form………………………………………………………..53
APPENDIX F Resource Calendar……………………………………………………………58
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LIST OF TABLES
Table 1: Work Breakdown Structure Root ……………………………………………………………………….. 11
Table 2. Kitchen Renovation Communication Plan …………………………………………………………… 15
Table 3. Kitchen Design Responsibility Matrix ………………………………………………………………… 16
Table 4: Network Diagram Information …………………………………………………………………………… 19
Table 5: Kitchen Reno PERT …………………………………………………………………………………………. 24
Table 6: Change Control Board ………………………………………………………………………………………. 27
Table 7: Kitchen Reno Change Control Process………………………………………………………………… 28
Table 8: Responsibility Assignment Matrix (RAM) using a RACI Format…………………………… 32
Table 9: Quality Program Personnel Roles, Responsibilities, and Authorities ………………………. 53
Table 10: Quality Audit Form…………………………………………………………………………………………. 56
Table 11: Quality Program Deficiencies/Defects ………………………………………………………………. 57
Table 12: Quality Control Inspections and Responsibilities………………………………………………… 57
Table 13: Quality Program Metrics …………………………………………………………………………………. 58
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LIST OF FIGURES
Figure 1:Budget Breakdown in Dollars ……………………………………………………………………………. 17
Figure 2: Budget Breakdown in Percent of Total Budget……………………………………………………. 18
Figure 3: Organizational Chart ……………………………………………………………………………………….. 31
Figure 4:Network Diagram Forward Pass & Backward Pass………………………………………………. 51
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1 Scope of Work
1.1 Project Objective
The kitchen renovation shall not exceed $30,000 in total cost. All renovations and cleanup shall
be completed no later than August 5, 2016.
1.2 Scope Description
Successfully and efficiently renovate an approximately 150 ft.2 home kitchen bringing it in
compliance with all safety regulations and standards. The customers prefer an industrialtraditional style that will accommodate their family of 5 but be able to entertain large groups of
people while affording everyone the professional kitchen they desire. Goals are to stay within
the budget; complete the project in 6 weeks; and use durable and energy-efficient equipment,
appliances, and materials. The customers would also not like to be removed from the home
during the renovation so keeping it safe and usable for them is a priority.
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2 Project Charter
The project charter can be found in Appendix A.
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3 Project Requirements
3.1 Overview
This home kitchen renovation will begin with a planning and design phase that will ensure all
requirements for the customers, demolition, and construction are met. For every task oriented
beneath the construction activity, a company or organization will have to submit a quote
detailing all labor, equipment, and material required to complete that portion of the job. The
general contractor chosen as the project manager will choose the most cost-efficient quotes and
attempt to meet all of the customer’s wishes.
All material used for installation of mechanical, electrical, plumbing, paint, cabinetry, floor, or
appliances will meet safety and efficiency standards dictated by International Housing Code. The
materials used for the counters, cabinets, and flooring will be durable on account of the
customers having children and their enjoyment of hosting large gatherings in their kitchen.
The space will also maximize the accessible space and storage space for the family and guests
but without cutting out any of the customer’s requests for appliances or other equipment in the
kitchen.
3.2 Project Boundaries:
Inclusions
This project includes the planning and design, demolition, construction, test and commission,
clean up, and turnover to the customer.
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Exclusions
This project does not include the continual maintenance of the kitchen after the turnover to the
customer.
3.3 Project Deliverables:
• Kitchen remodel project plan and design layout
• Kitchen that includes the following:
o Center island with room for 3 bar stools
o Marble countertops
o Glass tile backsplash
o Gas range
o Commercial grade stainless appliances
o Recessed panel cabinets with crown molding (natural oak color)
3.4 Product Acceptance Criteria:
The home kitchen renovation project will be considered complete when the installation of all
material and equipment is complete and meets safety standards and the customers sign off on the
completion of the remodel stating it meets all requirements agreed on between the general
contractor and themselves.
3.5 Project Constraints:
The project will not exceed the customer’s budget of $30,000, and it cannot exceed more than 6
weeks from the start of the planning and design phase to the turnover of the completed project.
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3.6 Project Assumptions:
It is assumed that the customers will have adequate amount of funds available for the entire
project and that the kitchen does not need structural or further remodel requirements other than
aesthetic changes.
3.7 Risk Management:
A thorough risk management assessment will keep the project on track and within safety
boundaries ensuring the kitchen is completed correctly. This will prohibit as many future issues
as possible for the customers as well as keep workers and contractors safe throughout the
renovation.
3.8 Plan of Change:
As with all projects, unforeseen issues and difficulties will arise throughout the process and will
be addressed on a case-by-case basis. For estimates and quotes, at least 2 sources will be used,
the second as a backup if the primary is unable to fulfill requirements. Any contract changes will
be submitted by the general contractor to the customers in writing and will only be approved
when signed off by each of the customers.
3.9 General Schedule:
1. Design and plan are complete and approved by customers June 7, 2016
2. Demolition is complete June 16, 2016
3. Installation of all material and equipment is complete July 26, 2016
4. All excess material and mess is cleaned up and disposed of July 29, 2016
5. All equipment is tested to ensure proper function and safety August 4, 2016
6. Kitchen renovation project is signed over to customers signaling completion August 5,
2016
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3.10 Approval Requirements:
This project will be approved by the general contractor and the customers receiving the
renovation after a thorough review of the produced plans and samples of materials. All
adjustments will be tracked by the general contractor and will only be completed once officially
signed off on by the customers.
4 Work Breakdown Structure
The work breakdown structure (WBS) below is broken down to six main tasks. Those six tasks
are further broken down to sub-level tasks. Appendix B contains the WBS in a tabular layout.
Table 1: Work Breakdown Structure Root

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5 Communications Plan
5.1 Overview
The communications plan is used to illustrate the information flow. More specifically the
communication plan will define what, who, how and when the information will be shared. This
section will address the key stakeholders, define pertinent information and key sources to that
information, dissemination methods, and responsibilities and timelines for the information flow.
5.2 Stakeholders
The stakeholders involved in the kitchen renovation project are the homeowners, the general
contractor (project manager), the designer, subcontractors, city inspector, and the loan officer
from the local credit union. The general contractor is the project manager and his team will be
referred to as the project office.
5.3 Information needs, sources, and dissemination methods
The information that is important to the success of this project varies for each stakeholder
involved. Each stakeholder was interviewed to find out what information was important to them.
The results are shown in Table 2. The general contractor has an electronic file plan that will
house all pertinent information regarding the kitchen renovation. The file plan includes the home
owner’s requirements, designer’s plans, blueprints, and email correspondence with all
stakeholders. All other applicable documentation will be captured throughout the project and
saved in this file plan. Finally, the dissemination of this information will be primarily by email
and phone. The communication plan in Table 2 shows all of the planned communications for the
project.
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Table 2. Kitchen Renovation Communication Plan

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6 Responsibility Matrix
6.1 Overview
It is important to understand who is responsible for each task. Table 3 illustrates a responsibility
matrix that summarizes the project activities and the responsible parties. It also shows the
relationship between different stakeholders and the communication channels.
Table 3. Kitchen Design Responsibility Matrix

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7 Budget
7.1 Overview
The total budget for the kitchen renovation project is $30,000. Each of the main levels of the
WBS has been assigned a budget below.
1. Planning and Design – $2,450
2. Demolition – $1,000
3. Construction – $24,200
4. Test and Commission – $850
5. Clean-up – $1,000
6. Turnover – $500
Figure 1 has the budget breakdown in dollars and Figure 2 has the budget breakdown in percent
of total budget.
Figure 1:Budget Breakdown in Dollars
$0
$5,000
$10,000
$15,000
$20,000
$25,000
Budget Breakdown in Dollars
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Figure 2: Budget Breakdown in Percent of Total Budget
8%
3%
81%
3% 3%2%
Budget Breakdown in Percent of Total Budget
Planning and Design Demolition Construction Test and Commission Clean-up Turnover
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8 Network Diagram
8.1 Overview
Table 4 below shows the network matrix diagram information. The first column describes the ID,
followed by the description, then finally, the predecessors associated with the task and task
duration. The network diagram and forward and backward passes are contained in Appendix C.
From Figure 3, one can gather an understanding on the forward path, backward pass, activity
slack and critical path. The critical path is identified by the tasks in the red text in Figure 3 and
consists of tasks A, C, E, F, G, H, K, P, and Q. One can observe that only one critical path exists
and there is ample slack between the project deadline of 45 days and the planned early finish
time of 28.50 days. Therefore, this project is not very sensitive.
Table 4: Network Diagram Information

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9 Quality Plan
The quality plan can be found in Appendix D.
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10 Risk Management Plan
10.1 Methodology
The project office and each member of team will partake as the risk management group, and will
contribute to the risk matrix for any ongoing risk. The risk management group will come to a
decision on who is the risk manager depending on schedule of the participants. If for some
unforeseen reason a risk manager cannot be decided, then a selected member of the project office
will be chosen. Once the project is executed, the risk manager will hold meetings twice a week
since there is such a short timeframe on the kitchen renovation project.
10.2 Roles and Responsibilities
Risk Manager: The risk manager will be responsible to manage and control risks, and can
delegate, if needed, to the rest of the project team.
• Project Office: Responsible for controlling risks which are assigned.
• General Contractor: Responsible for controlling risks which are assigned.
• Credit Union/Loan Officer: Responsible for controlling risks which are assigned.
• Subcontractors: Responsible for controlling risks which are assigned.
• Homeowners: Responsible for controlling risks which are assigned.
• Designer: Responsible for controlling risks which are assigned.
• City Inspector: Responsible for controlling risks which are assigned.
10.3 Risk Categories
Project risks are separated into four different sections: technical, external, organizational, and
project management. The risk categories are defined below each section.
1. Kitchen Renovation Project
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1.1. Technical
1.1.1. Design
1.1.2. Quality
1.2. External
1.2.1. Subcontractors
1.2.2. Homeowners
1.2.3. City Inspection/Permits
1.3. Organizational
1.3.1. Budget
1.3.2. Scope
1.3.3. Time
1.3.4. Resources
1.4. Project Management
1.4.1. Estimating
1.4.2. Planning
1.4.3. Communication
1.4.4. Sign offs
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10.4 Program and Evaluation Review Technique (PERT)
Equation 1 was used to find the weighted average activity time. Equation 2 uses the weighted average activity time in the critical path
to find the Z value, which allows us to calculate the probability of completing the project by a specified date. The expected project
duration is 28.5 days as seen from the critical path identified in Table 5 below. The probability for completing this project in the
required 45 days can be found by using Equation 2.
Equation 1:

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