- Identify three criticisms you are likely to encounter (hear those directed at you) from others in your day-to-day communication (If you have trouble thinking of criticisms, invite one or more people who know you well to supply some ideas).
- For each criticism, write one or more non-defensive responses using the alternatives (in Interplay, 2018, pgs. 372-377).
- Be sure to label/identify the type of your non-defensive responses (for example: agreeing with the perception, agreeing with the critic, seeking more information).
- Be sure your responses are sincere and that you can offer them without counterattacking your critic.
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