ISYS1051 Tutorial 3 – Process Integration
What is BPI?
The most common use of the term is when a business decides to make several of its systems work together – like when payroll and rostering are joined by a new piece of software. We are using it to describe the need to check that new processes (our innovations) are placed in the context of the current business. Often digital business innovations fail because some old process needs to change and no-one thought of it.
Case study:
In this tutorial we will try to think through and record the BPI for “BITL Café” – a fine dining restaurant known for the quality of its coffee. Café owner Bill has decided to make the coffee both more consistent and more innovative by introducing a food handling robot to do the coffee making. He has asked you to design the system so you go through the steps of BPI first (jumping over several steps of Business Analysis, but we get to them later!)
Your group need to decide and record where the robot fits in – what activities will it replace, what activities will it need changed and what activities will remain the same
The steps of BPI for assignment 1and tutorial 1
- Document the whole business at a high level
Bill’s Fashions new clothes by spray system started with a description of activities at a very high level so no big activities got left out of consideration. For fashions we had
Tutorial activity 1.
Your group should produce one Visio diagram for this level for Bills Café
Tutorial activity 2 Now you need to document the robots tasks within the overall BPMN that are affected in any way by the new robot
Now the tough part
Tutorial activity 3
Each person should now start Visio
Start a new BPMN and put your name at the top (as is required by the LP template)
Think about how you imagine the robot working. Take the activity your group said the robot would do and produce a lower level BPMN. It is probably easier for you to make this a “New Physical” diagram so you can think at the level of someone watching their coffee being made. Where does the robot start – with grounds or with beans, where does the robot get orders from – the customer or a sales person, how does the robot decide on Almond milk, who give the cup to the customer?
You need a diagram like the lecture diagram that identifies new activities, ones that need to change and ones that stay the same.
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