Course Information
This section contains:
- An introduction to ITECH 5402
- An introduction to navigating Moodle
- The course description
- A study schedule
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Assessment
This section contains:
- An overview of the assessment to be completed in this course
- Links to submit each assessment task
- Information about each assessment task, including due dates, weighting and marking criteria
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Topic 1 – Introduction to Information, Enterprise and ERP Systems
Image:Alex Wong
Key concepts:
- Discuss Information Systems evolution and its historical role in the organisation leading to systems integration and Enterprise Resource Planning (ERP).
- Describe key characteristics of Enterprise Systems.
- Explain the concept of ERP systems, including its evolution, components, and architecture;
- Itemise the benefits and drawbacks of implementing ERP systems
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Topic 2 – SAP ERP and Data
Image:Hunter Harritt
Key concepts:
- Explain the role of enterprise systems in supporting business processes
- Differentiate the different categories of data within SAP ERP
- Understand the major options for reporting
- Global Bike Incorporated
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Topic 3 – SAP ERP and Fulfillment Processes
Image:Christopher Burns
Key concepts:
- Describe the organizational levels associated with the fulfillment process.
- List and explain the master data associated with the fulfillment process.
- Identify the key steps in the fulfillment process and the data, documents, and information associated with each step.
- Discuss the role of the credit management process in fulfillment.
- Effectively use SAP® ERP to execute the key steps in the fulfillment process.
- Explain how and why fulfillment is integrated with other processes.
- Utilize SAP ERP to extract meaningful information about the fulfillment process.
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Topic 4 – SAP and the Procurement Processes
Image:Rene Bohmer
Key concepts:
- Describe the major organizational levels associated with the procurement process.
- Discuss the four basic categories of master data that are utilized during the procurement process.
- Explain the key concepts associated with the procurement process
- Identify the key steps in the procurement process and the data, documents, and information.
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Topic 5 – ERP Architecture and Integration
Image:Billy Huynh
Key concepts:
- Understand the relationship between organizational structure and IS
- Learn about the evolution of information systems technology generations and architectures and its influence on silo environment.
- Understand the role of Enterprise Resource Planning (ERP) systems in systems integration.
- Understand and Analyze different types of ERP Architecture
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Topic 6 – SAP ERP Accounting Processes
Image: Scott Rodgerson
Key concepts:
- Explain the differences between financial accounting and management accounting.
- Describe the organizational data related to financial accounting.
- Discuss and analyze the key types of master data involved with financial accounting.
- Explain and apply basic accounting concepts.
- Execute key processes in financial accounting.
- Identify key integration points between financial accounting and other processes.
- Prepare reports in financial accounting.
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Topic 7 – Business Process Re-Engineering and Organisational Change
Image:Ricardo Gomez Angel
Key concepts:
- Explain why ERP systems are implemented to include Business Process Re-engineering and “best practices
- Analyse the importance of Business Process Reengineering in ERP implementation
- Discuss the role of Top Management in BPR process
- Define Business Process Management (BPM) and discuss its relationship with BPR.
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Topic 8 – ERP Systems’ Development Life Cycles
Image:Ricardo Gomez Angel
Key concepts:
- Review the Systems Development Life Cycle (SDLC).
- Examine the problems and alternatives to SDLC.
- Explain the ERP lifecycle and Enterprise System Experience Cycle.
- Examine the rapid implementation methodologies.
- Compare and contrast SDLC and ERP Life Cycles.
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Topic 9 – ERP Project Management, Post-implementation and Critical success factors
Image:Hikersbay Hikersbay
Key concepts:
- Examine the role of people like top management in the ERP Life Cycle.
- Understand the importance of the PMO and the project organization to a successful ERP implementation.
- Know the components of a project organization and the roles and responsibilities of each.
- Describe all the components to a successful “Go-live” and how to determine their readiness.
- Understand what is involved in stabilizing the system after “Go-live” and how to track and address problems and issues on a daily basis
- Identify critical success factors in an ERP implementation.
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Topic 10 – Global, Ethics and Security Management
Image: Samuel Zeller
Key concepts:
- Learn about outsourcing, offshore outsourcing (offshoring), and its business and cultural implications, as well as the Software as a Service model (SaaS).
- Know the ethical and legal issues related to ERP systems and implementations and how to protect the company assets.
- Understand the numerous components to system security and why security must be planned, tested, and ready by the time the ERP implementation is at Go-live.
- Understand green computing phenomenon and ERP’s role in green IT.
- Examine the impact of the Sarbanes–Oxley Act on ERP implementations
- It is suggested to all students to go through lecture slides as well as Chapter 10 of your text book.
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Topic 11 – CRM & SCM
Image:Hao Wang
Key concepts:
- Understand the customer relationship process.
- Know the evolution, current status, and categories of the customer relationship management (CRM) system.
- Understand the components and architecture of CRM systems.
- Examine the CRM life cycle and its relationship with other enterprise software.
- Examine the impact of CRM on an organization.
- Learn about the supply chain network and management drivers.
- Learn about supply chain components, processes, and flows.
- Know the different levels of supply chain integration.
- Examine the impact of the ERP on supply chain management.
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Week 12 – Revision
Image:Aron Van de Pol
Key concepts:
- Discuss what they have studied in ITECH5402 briefly
- Identify where and what are important for preparing for the final examination.
- Demonstrate significant confidence in passing the final examination.
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