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ENGT5265 Systems Operations Management

Faculty of Technology – Course work Specification 2019/20

Module name: Systems Operations Management
Module code: ENGT5265
Title of the Assignment: Assignment B – Operations Management
Essay
This coursework item is: (delete as
appropriate)
Summative Formative
This summative coursework will be marked anonymously Yes No
According to the learning outcomes for this module, this assignment
will:
1. Provide students with both a solid theoretical background on Operations
Management, its main principles, as well as a very practical view of
problems and challenges that companies are facing nowadays
2. Develop a critical understanding of the main choices (strategic, tactical and
operative) an Operations Manager has to make
This coursework is: (delete as appropriate) Individual Group
If other or mixed … explain here:
This coursework constitutes 60% of the overall module mark.
Date Set: Thurs, 19 March 2020
Date & Time Due: Sun, 07 Jun 2020 at 23:59
Your marked coursework and feedback will be available to you
on:
If for any reason this is not forthcoming by the due date your module leader will
let you know why and when it can be expected. The Head of Studies should be
informed of any issues relating to the return of marked coursework and feedback.
28 Jun 2020
When completed you are required to submit your coursework to:
1. Blackboard via Turnitin.
Late submission of coursework policy: Late submissions will be processed in
accordance with current University regulations, which state:
“the time period during which a student may submit a piece of work late without authorisation
and have the work capped at 50%, if passed is 14 calendar days. Work submitted
unauthorised more than 14 calendar days after the original submission date will receive a
mark of 0%. These regulations apply to a student’s first attempt at coursework. Work
submitted late without authorisation which constitutes reassessment of previously failed
piece of coursework will always receive a mark of 0%.”
Academic Offences and Bad Academic Practices:
These include plagiarism, cheating, collusion, copying work and reuse of your own work,
poor referencing or the passing off of somebody else’s ideas as your own. If you are in any
doubt about what constitutes an academic offence or bad academic practice you must check
with your tutor.
Further information and details of how DSU can support you, if needed, is available
at: http://www.dmu.ac.uk/dmu-students/the-student-gateway/academic-support
office/academic- offences.aspx and
http://www.dmu.ac.uk/dmu-students/the-student-gateway/academic-support-office/bad
academic- practice.aspx
Project description:
Discuss your potential role as a Systems Operation Manager in improving the
performance and productivity of a business of your choice (mainly focusing on
engineering-based production or service industry).
Tasks to be undertaken:
Develop a brief report with the following content
1. Present a brief overview of your business (approx. 250 words)
2. Identify the different subsystems of your business and identify at least three
challenges and three opportunities offered by each for improving business
performance at systems scale (approx. 500 words)
3. Develop the context for Systems operation management (strategic, tactical and
operative) in your business
4. Analyse the potential role of each of the following system operation
management skills in improving the business performance (approx. 200 words
x 5)
➢ Resource management
➢ Risk management
➢ Facilities and Operations management
➢ Supply chain management/ Procurements
➢ Quality and Innovation management
5. Summarise your work (approx. 250 words)
[Note: this coursework will count 60% of the total module marks]
Deliverables to be submitted for assessment:
Submit the brief report (maximum 2000 words) summarising your key messages to the
Turnitin web portal for this assignment.
Important considerations while preparing your report
• use good reporting skills using resources provided on the following link (under
section ‘Reports & Presentations’) https://library.dmu.ac.uk//class/academicwriting
• use a font of size no less than 10 points
• make sure the total word limit (excluding the references) is mentioned at the end of
the report
• provide a reference list containing relevant resources used in the report
• include an Appendix section with any additional information (optional)
How the work will be marked:
This assignment will be assessed based on the extent to which the learning outcomes have
been met, and the extent to which the above instructions, notes and guidance are complied
with (for example regarding word limit, style, structure and citation). The criteria below relate
to the current pass mark of 50%.
• Introduction to the report – 10 marks
• Identification of business subsystems to be improved – 10 marks
• Application of all the tasked systems management techniques – 50 marks
• Presentation of results and analysis – 20 marks
• Clarity of writing style, referencing and structure of report – 10 marks
Work that is deficient in most of the respects outlined above, showing no evidence of critical
analysis will be awarded an outright fail of 44% or less. A marginal fail of 45% to 49% may
be awarded to work that demonstrates some understanding of the problem but where the
understanding, accuracy, organisation and critical analysis fail to justify a marginal pass.
Reports exceeding the prescribed work limit will be penalised by deducting 10% of the total
mark allocated.
Assignment tutor name: Dr Abhishek Tiwary
Contact details: abhishek.tiwary@dmu.ac.uk

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