Assessment Task 2: Practical Assessment jkkjkjjkhhggTask- Develop and prepare for coaching strategyimplementation
TASK SUMMARY:
The student will develop a framework for the suitable coaching strategy in accordance with organisational
context and needs, analyse compliance requirements and plan coaching models, tools and resources to suit
the coaching strategy. Students are required to refer the given case study to complete this task.
WHAT DO STUDENTS NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
Computer and Microsoft Office
Access to the Internet for research
Workplace or a close simulation of the workplace environment
Research resources, including industry related systems information
Case study
Relevant legislation and workplace documents
WHEN AND WHERE DO STUDENTS NEED TO DO THIS?
This task may be done in a close simulation of the workplace environment
WHAT DO STUDENTS HAVE TO SUBMIT?
Minutes of meeting for Part A and a report covering the given criteria for Part B.
Task briefing
In this task, you are required to prepare a report on developing and implementing a coaching strategy for the
given case study. The student must develop the coaching strategy considering organisational context and
needs by participating in a role play meeting with key stakeholders. Student are required to then plan for
implementing the coaching strategy by considering all legal, regulatory and organisational requirements.
This task is to be done in following two (2) parts:
1) Part A- Develop coaching strategy
2) Part B- Prepare for coaching strategy implementation
BSBLED806 Student Assessment Task 2
Version 1.1
Case Study
Background: You work as the Training Manager for Global Learning. The company is a registered training
organisation RTO. Global Learning has a number of contracts with companies across Australia delivering
Workplace English Language and Literacy programs (WELL). These projects are generally funded by the
Department of Employment and Workplace Relations (DEEWR) and an agreement exists between all parties
the Company, the RTO and DEEWR the Government Department.
Fabtech International Limited (FIL) is one of the largest and most respected companies in China’s private
sector. With over 75 years of a strong, customer focused approach and a continuous quest for world-class
quality, FIL has unmatched capabilities across Technology, Engineering, Construction and Manufacturing,
and maintains a leadership in all its major lines of business.
Fabtech International Limited (FIL), started its operations in Australia in 2016 and employs a number of
Australians. Supervisors in the workplace have identified that employees from non-English speaking
background are having difficulties during charge handover at the change of shift as the communication
between the teams has been an issue with important messages not being passed on. Moreover, completing
OHS Workplace Documents and writing reports are a challenge for those employees.
FIL took decision to initiate coaching programs to improve the situation and invited quotations from different
RTO’s for a WELL contract to improve the literacy, oral and writing skills of employees. As WELL programs
are delivered on site in the company’s workplace, the Guidelines for the employment of Trainers state; the
trainer must have experience Teaching English to Speakers as Second Language (TESOL) and also have a
Vocational Education and Training qualification (TAE) and experience delivering training in VET qualifications
in the workplace.
Global Learning was successful in its bid and got the contract from FIL. You have been nominated as the
Project Manager to implement the learning program at the FIL. You got the information that this learning
program is to be done in collaboration with FIL. There will be 35 people who will undergo this training and all
of them are from South Asian background.
You complete the Project Plan for this WELL Program and you identify you will need 2 trainers to work across
the project, so you start the recruitment process, advertising for trainers with Certificate IV in both TESOL
and Training and Assessment.
Part A –Plan coaching strategy
Scenario: As the Training Manager of Global Learning, You have decided to meet the General Manager of
FIL to understand client’s requirements and expectations before planning the coaching program. Therefore,
you have taken prior appointment for the meeting and done your research before the meeting. You have
been informed that the Production Manager of FIL will also join the meeting for giving you better insight.
Instructions to students:
1. You are required to participate in a role play meeting in this task
2. You must plan and arrange a meeting with the General Manager of FIL
3. Your trainer/assessor will take on the role of the General Manager of FIL and one(1) of your classmates
will take on the role of Production Manager of FIL.
4. You must prepare a questionnaire/ agenda for the meeting
5. You must ensure to perform this task professionally in a simulated environment
6. Time-limit for the role play is 20-30 minutes
7. You must prepare a minutes of meeting to record the observations
Steps to complete the Practical Assessment Task:
TSK2.1. Discuss with the stakeholders, seek their input and understand their perspective on the
following points:
• Organisational context and need for the coaching program
• Objectives of the coaching program
• Timelines for coaching strategy implementation
Provide:
• Prepare meeting sign in sheet & Minutes of the meeting which includes discussion
topics & following items:
o Name and position of personnel involved
o Date of meeting/ session
o Points discussed in the session
o Signature of attendees
TSK2.2. Discuss the roles and responsibilities of:
• Coaches
• Trainees
• FIL management
• Global Learning management
TSK2.3. Discuss on the framework for coaching strategy and obtain client’s support through
acceptance of Minutes of Meeting (M.O.M)
Part B – Prepare for coaching strategy implementation
This assessment task requires you to prepare for coaching strategy implementation by developing required
tools, establishing criteria, rules and procedures appropriate to the coaching program modes and methods.
Instructions to students:
1. This task is in continuation to the Part-A of this assessment task.
2. This task is an individual work exercise.
3. You are required to use the information from the given case study and other reference material to prepare
for the coaching program.
4. You must prepare a report covering the given criteria.
TSK2.5. Analyse the organisation’s issues and plan the coaching program and coaching models to
suit the coaching strategy
TSK2.6. List the tools and resources required for the coaches and trainees
TSK2.7. Establish the selection criteria, selection procedures, induction and training requirements for
coaches and trainees.
TSK2.8. Research and analyse the legal, regulatory and organisational compliance requirements
TSK2.9. Specify the tools, mechanisms and procedures for matching and managing coach-trainee
relationships.
Task 3: Practical Assessment Task- Implement and support coaching strategy
TASK SUMMARY:
This task is in continuation to the previous task. The student will recruit coaches and trainees and induct them
into the coaching program. Student will also identify the techniques and practices for monitoring and supporting
the coaching strategy implementation. Student are required to refer the case-study provided earlier and also the
criteria given in this task.
WHAT DO STUDENTS NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
Computer and Microsoft Office
Access to the Internet for research
Workplace or a close simulation of the workplace environment
Research resources, including industry related systems information
Case study
Relevant legislation and workplace documents
WHEN AND WHERE DO STUDENTS NEED TO DO THIS?
This task may be done in a close simulation of the workplace environment
WHAT DO STUDENTS HAVE TO SUBMIT?
Part A- Interview report and a copy of email sent to HR
Part B- Presentation handouts and feedback report
Task brief
This assessment has been developed to assist you in identifying the implementation strategies of the coaching
program. You are required to recruit and select coach and trainees and then induct, match and brief them about
techniques and practices to resolve differences and acknowledge positive contributions.
This task is to be done in following two (2) parts:
1) Part A- Recruit and select coaches and trainees
2) Part B- Induct and brief coaches and trainees
Part A – Recruit and select coaches and trainees
Instructions to students:
1. This task is in continuation to assessment task-2.
2. This will be a role-play task.
3. There will be two (2) role plays to recruit and select the coach and the trainee.
4. This role play is to be done in reference to the given case study and the criteria.
5. You will take the role of Training Manager from Global learning.
6. Your trainer/ assessor will take on the role of the candidate appearing for the post of coach in the first role
play and the trainee from FIL in the second role play.
7. You must prepare questions/ checklist for the interviews specific to the position you are interviewing.
8. Time-limit for each role play is 10-15 minutes.
Steps to complete role plays on recruiting and selecting coaches and trainees:
TSK3.1. Take the interview of potential candidate for the position of coach and assess his/ her suitability
for the position.
TSK3.2. Take the interview of potential candidate for the position of trainee and assess his/ her suitability
for the position.
TSK3.3. Prepare your interview reports for both the candidates and send as an e-mail attachment to your
HR department. (Send the report to your trainer/ assessor).
Provide:
• A copy of the completed report by following all mentioned instructions & tasks
• A copy of the e-mail sent to the HR (Trainer/Assessor)
Task – Review and report on coaching strategy
Instructions to students:
1. You are required to research coaching strategy implementation in an organisational context.
2. You may use the given case study Annexure-1- Evaluation of the Victorian Framework Coaching Program
2011-2013 or research for coaching strategy implementation in any other organisation
3. You need to prepare e-portfolio covering the given criteria.
Steps to complete the Research Task:
TSK4.1. Research different sources for coaching strategy implementation in an organisational context. Develop
and provide the following e-portfolio evidences:
• Coaching strategy implemented
• Coaching outcomes and it’s comparison with expected outcomes in line with organisational context
and needs
• Improvement opportunities for coaching and recommendations for improvement in coaching
strategy
Provide:
• E-portfolio covering the given criteria
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