Elizabeth Hardy and Mary Fisher are the owners of a small, but growing, Australian online marketplace called “CataLink”. They are unsure about how to respond to emerging challenges around “no-platforming”, “othering” and “exclusion”, and believe that a formal policy covering this would be a good idea. They have seen an uptake in subscriptions in recent months following the challenges in the United States around the website Ravelry and are concerned that they may face some business challenges if the communication isn’t handled well.
Task:
Research the challenges in communication around these issues and suggest a way forward based on theory and examples. Possible challenges should be highlighted, and concepts should be explained clearly.
The completed research r
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