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Professional Communication Case Study

Professional Communication Case Study Essay

Weight 40%

Due 17/04/2020 at 1700 hrs

Words : 1000 words ( do not include the reference list at the end of your assignment in the word count. )

Aim of Assessment

The Professional Communication Case Study Essay is your opportunity to discuss how nurses use professional communication skills to develop a therapeutic relationship with patients.

Answering this question in an essay format has three objectives:

  • –  To assist you to develop academic reading and writing skills;
  • –  To help you integrate knowledge about effective communication for developing therapeutic relationships using

verbal and non-verbal communication skills, the principles of person centred care, and effective documentation.

  • –  Demonstrate how these principles are applied in the care of the patient.
  1. Discuss why effective nurse-patient communication is critical to promote therapeutic nurse-patient rela- tionships and patient safety. In your answer discuss the concepts of verbal and non-verbal communication skills, person centred care and effective documentation.
  2. Students are required to choose one of the three (3) patient scenarios to answer this essay. You will use examples from the scenarios to discuss how the nurse would use verbal and non-verbal communication skills, person centred care, and effective documentation to develop a therapeutic relationship with the patient.

You have been provided with three (3) set readings. These set readings and additional sources must be referenced using the correct APA 7th style both in-text in the essay and on the reference list. In addition to the set readings that you paraphrase, summarise and reference in your essay, you must also paraphrase, summarise and reference two (2) other relevant, reliable and current academic sources in your essay. One (1) of the additional sources must be a nursing journal article and one (1) must be from a reputable nursing website source or report (e.g. the Nursing and Midwifery Board of Australia codes and guidelines).

Correct Writing Style-Students will write an essay that has the following elements:

  • –  The essay is appropriately structured and contains an introduction, a body, and a conclusion;
  • –  All ideas that come from another source of information, such as a journal article, a book, a website, or a report are appropriately referenced using the American Psychological Association (APA) (7th ed.) referencing style as per the Western Sydney University American Psychological Association referencing style guide, which

is available from the Western Sydney University Library website;

  • –  The essay is written in a formal tone, without the use of colloquial or slang words/ expressions;
  • –  The essay is an objective discussion about professional communication in nursing and therefore should be

written in the third person (he/she/it or they/them/their);

  • –  The essay is written clearly and concisely using correct spelling and grammar and written in complete sentences

and paragraphs (bullet point summaries are NOT acceptable in academic essays).

  • –  Acknowledge all the sources of information within the essay (in-text referencing) and in a Reference List at the end of your essay using the American Psychological Association (APA) (7th ed.) referencing style as per Western Sydney University’s American Psychological Association referencing style guide, which is available from the Western Sydney University Library website.
  • –  Ensure that only material that is cited in text in your essay will appear in the final reference list.
  • Resources:

– The three (3) patient scenarios are available in the Assessments section on the vUWS site for this unit.
– The three (3) set readings are available in the Assessments section on the vUWS site for this unit.
– The two (2) additional sources may be accessed from any or all of the following: relevant electronic databases such as CINAHL and MEDLINE, and / or library shelves.

Marking Criteria:

Academic writing The essay is written using correct sentence and paragraph structure, with correct spelling and punctuation. : Sentences free of errors in vocabulary, spelling, grammar, punctuation, and style. Meaning consistently communicated through a complex range of language. Adheres to word limit.

Essay Structure

Introduction Introduction includes a thesis statement and outline of essay structure.
ntroductory paragraph describes the scope of the topic, features a clear thesis statement, and clearly outlines the topics to be covered in the essay.
Body
Body paragraphs are based, linked and structured around a main idea.
Body paragraphs arranged in a logical sequence, and clear connections between paragraphs made through linking thesis statements and ideas. Body paragraphs include a main point in the topic sentence, which is elaborated on in supporting sentences.
Conclusion Conclusion contains a summary of arguments, a thesis restatement, and a concluding comment.
Conclusion includes a summary of the main points and a clear answer to the topic, and a final comment which explores wider implications.

Discussion and Use of Resources

The discussion draws on ONE of the given patient scenarios and demonstrates an understanding of how nurses use professional communication to build relationships with patients.
The discussion incorporates a case study and fully identifies and describes how nurses develop therapeutic relationships with patients. The discussion defines relevant terms and clearly explains the relationship between ideas.


Attribution and References

The essay uses evidence
appropriately and integrates ideas from sources including the three (3) set extracts.
Reference list contains current sources including the 3 provided extracts, 1 journal article and 1 website.
All claims are supported by
evidence from a range of sources. The three set extracts and additional references are carefully integrated with the writer’s own ideas. Sources are paraphrased and summarised appropriately.
The reference list and in-text citations are formatted according to APA 7th Ed. style.
The reference list and in-text citations are correctly formatted and punctuated throughout.

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