Resources required
- Computer and Microsoft Office
- Access to the internet for research
Context and conditions of assessment
This assessment should be completed in the classroom as part of the simulated work environment. The assessor will advise dates for submission.
Instructions to student
Boutique Build Australia’s Code of Conduct includes the following guidelines for personal and professional behaviour:
In the performance of their duties, staff members are to:
- Treat customers and other staff members or contractors with courtesy and sensitivity to their rights;
- Comply with any relevant legislative, industrial or administrative requirements, and all company rules, policies and procedures;
- Avoid undertaking any activity that could potentially compromise the performance of their duties; and
It has been recently come to your attention that one of the carpenters has been uploading photos on his Facebook page showing photos of jobs completed by other carpenters that he feels are not good and making offensive comments.
The company does not currently have a social media policy or guidelines.
As the Human Resources Manager, you are required to immediately address this situation as follows:
- Develop social media guidelines for the company – the guidelines should be no more than 2 pages and should clearly spell out expectations.
- Email the social media guidelines to all staff members (this will be your assessor) explaining the purpose of the guidelines and the reason they have been introduced (whilst keeping the incident itself confidential)
- Send a formal letter to the carpenter advising of actions to be taken (it is up to you to decide what action is most appropriate).
The documents you develop should be in clear and concise English and you should also save all your work in appropriate folder/s and provide a screen shot of this to your assessor with the final version of the social media guidelines and the letter to the carpenter. You will be assessed on your effective organisation of folders/files and information.
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