Assessment Task 1: Written Questions

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Question 1

Provide two (2) example of each meeting style, by identifying associated meeting structure, and describe in what circumstances each meeting style and structure would be appropriate to its purpose

Meeting Style	Meeting Structure (Meeting Type)	Description of circumstances in which this meeting style and structure would be appropriate
Formal meetings	□ Satisfactory OR □ Not yet satisfactory	□ Satisfactory OR □ Not yet satisfactory
□ Satisfactory OR □ Not yet satisfactory	□ Satisfactory OR □ Not yet satisfactory
Informal meetings	□ Satisfactory OR □ Not yet satisfactory	□ Satisfactory OR □ Not yet satisfactory
□ Satisfactory OR □ Not yet satisfactory	□ Satisfactory OR □ Not yet satisfactory
Outcome for Question 1: □ Satisfactory OR □ Not yet satisfactory

Question 2

Provide two (2) methods of despatching meeting papers to participants, and explain the benefits of each despatching method.

#	Methods of despatching meeting papers to participants	Benefits of despatching method
1	□ Satisfactory OR □ Not yet satisfactory	□ Satisfactory OR □ Not yet satisfactory
2	□ Satisfactory OR □ Not yet satisfactory	□ Satisfactory OR □ Not yet satisfactory
Outcome for Question 2: □ Satisfactory OR □ Not yet satisfactory

Question 3

What is the ideal lead time to despatch meeting papers to ensure participants have enough time to read them prior to the meeting?

Outcome for Question 3: □ Satisfactory OR □ Not yet satisfactory

Question 4

Provide two (2) examples of legal and ethical requirements you need to be aware of, when chairing a meeting

Privacy and confidentiality	1	□ Satisfactory OR□Not yet satisfactory
2	□ Satisfactory OR□Not yet satisfactory
Anti-discrimination	1	□ Satisfactory OR□Not yet satisfactory
2	□ Satisfactory OR□Not yet satisfactory
Conflict of interest	1	□ Satisfactory OR□Not yet satisfactory
2	□ Satisfactory OR□Not yet satisfactory
Outcome for Question 4: □ Satisfactory OR □ Not yet satisfactory

Question 5

When facilitating a meeting, it’s important to enable the following areas.

1. Participation;
2. Discussion;
3. Problem solving; and
4. Resolution of issues.

Briefly describe how you could encourage each area in the meeting.

Participation	□ Satisfactory OR □ Not yet satisfactory
Discussion	□ Satisfactory OR □ Not yet satisfactory
Problem Solving	□ Satisfactory OR □ Not yet satisfactory
Resolution of issues	□ Satisfactory OR □ Not yet satisfactory
Outcome for Question 5: □ Satisfactory OR □ Not yet satisfactory

Question 6

Provide two (2) example of why it is important to check transcribed meeting notes.

1	□ Satisfactory OR □ Not yet satisfactory
2	□ Satisfactory OR □ Not yet satisfactory
Outcome for Question 6: □ Satisfactory OR □ Not yet satisfactory

Question 7

The meeting notes should reflect a true and accurate record of the meeting, what should the minutes include?

List a minimum of seven (7) items

1	□ Satisfactory OR □ Not yet satisfactory
2	□ Satisfactory OR □ Not yet satisfactory
3	□ Satisfactory OR □ Not yet satisfactory
4	□ Satisfactory OR □ Not yet satisfactory
5	□ Satisfactory OR □ Not yet satisfactory
6	□ Satisfactory OR □ Not yet satisfactory
7	□ Satisfactory OR □ Not yet satisfactory
Outcome for Question 7: □ Satisfactory OR □ Not yet satisfactory

Question 8

Describe the options for the following meetings, by identifying two (2) pros and two (2) cons for each option.

Meeting Option	Pros	Cons
Face-to- face	□ Satisfactory OR□Not yet satisfactory	□ Satisfactory OR□Not yet satisfactory
□ Satisfactory OR□Not yet satisfactory	□ Satisfactory OR□Not yet satisfactory
Teleconferencing	□ Satisfactory OR□Not yet satisfactory	□ Satisfactory OR□Not yet satisfactory
□ Satisfactory OR□Not yet satisfactory	□ Satisfactory OR□Not yet satisfactory
Web-conferencing and using webcams	□ Satisfactory OR□Not yet satisfactory	□ Satisfactory OR□Not yet satisfactory
□ Satisfactory OR□Not yet satisfactory	□ Satisfactory OR□Not yet satisfactory
Outcome for Question 8: □ Satisfactory OR □ Not yet satisfactory

Question 9a

Outline five (5) responsibilities of the chairperson during a meeting.

1	□ Satisfactory OR □ Not yet satisfactory
2	□ Satisfactory OR □ Not yet satisfactory
3	□ Satisfactory OR □ Not yet satisfactory
4	□ Satisfactory OR □ Not yet satisfactory
5	□ Satisfactory OR □ Not yet satisfactory
Outcome for Question 9a: □ Satisfactory OR □ Not yet satisfactory

Question 9b

Outline and explain below “Group Dynamics” in relation to managing a meeting (30- 80 words)

Outcome for Question 9b: □ Satisfactory OR □ Not yet satisfactory

**** END OF ASSESSMENT TASK 1 ****

What do I need to hand in for this task?	Have I completed this?
Your answers to each question	

Assessment Task 1: Written questions- Outcome Record
	Comments	Attempt 1 Yes/No Date:	Attempt 2 Yes/No Date:	Attempt 3 Yes/No Date:
Did the student
Answer all written questions correctly? (Please note which questions were answered incorrectly for which attempt, if applicable.)
If ‘no’ to the above, please detail what gaps you identified to the student and detail all reassessment arrangements. Note that the reassessment arrangements must clearly detail all aspects of the reassessment process. OR If ‘yes’ to the above, assessor to insert N/A in this section.
Trainers / Assessors are required to provide feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the completed Assessment Task Cover Sheet. Please also transfer the attempt results and dates to the Overall Unit – Record of assessment outcome sheet on the last page of this Student Assessment Booklet
Please note any reasonable adjustments for this task below.
Assessment Task 1 Outcome	Satisfactory 	Not Satisfactory 	Date:
Student name:	Student ID:
Assessor name:
Assessor signature:

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Assessment Task Cover Sheet – Assessment Task 2

Student: Please fill out this cover sheet clearly and accurately. Make sure you keep a copy of your work.

Student Name
Student ID
Course / Qualification	SIT50416 Diploma of Hospitality Management / BSB50215 Diploma of Business
Date of submission
Unit(s)	BSBADM502 Manage Meetings

Student declaration

I <Insert your name> declare that these tasks are my own work.

□ None of this work has been completed by any other person.

□ I have not cheated or plagiarised the work or colluded with any other student/s.

□ I have correctly referenced all resources and reference texts throughout these assessment tasks.

□ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student Signature:

ASSESSOR FEEDBACK

Assessors: Please provide a copy of this cover sheet to the student with assessment results and feedback. The original copy must be supplied to the office and kept on the student’s file with the evidence.

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